Reservation & Guest Experience Agent

7 months ago


London, United Kingdom The Ned Full time

**Reservation & Guest Experience Agent**:
We are looking for an experienced and passionate Guest Services Agent with excellent telephone manner to deliver exceptional guest service throughout the guest journey. You will have exceptional people skills, be comfortable with standard PC systems and have a passion for helping people. If you are passionate about hospitality and have experience as a Guest Service Agent or Switchboard Operative in a high-volume hotel environment, then we want to hear from you.

Please note that Opera knowledge is an essential requirement for this role.

What we offer you as a Guest Experience Agent:

- One of the most competitive salaries in the industry
- Complimentary meals on duty
- Amazing learning and development programs
- Discounted rates at The Ned
- Fantastic career growth opportunities

Friendliness, efficiency and a ‘can-do’ attitude are what people have come to expect when they visit us and our success will depend on your willingness to go that extra mile. We have built a great team, and everyone has the opportunity to learn and grow their skills.

YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

**Location**: London

**Division**: Hotel

**Department**: Guest Experience Centre

**Employment type**: Permanent


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