Reservations Agent

3 weeks ago


London, United Kingdom Sofitel London Gatwick Full time

**Job Description**:
We treat our team like family and our guest like royalty

We are looking for a Reservation Agent who will delight our guests with sincere, attentive service.

Work Experience

What we are looking for:

- You will answer all reservation requests in a courteous and efficient manner
- You will have the ability to remain calm during difficult situations in a very busy environment
- Knowledge of Opera and Marsha would be beneficial but not essential
- Excellent command of English, other languages would be an added advantage
- Knowledge of reservations systems (Opera/Marsha/OnQ) would be desirable
- Previous experience as a Reservation Agent

or in Front Office in a hotel would be beneficial but not essential

**Benefits**:
What do we offer?

All our Reservation Agent receive some excellent company benefits:

- A very competitive salary
- 28 days paid holiday with an extra 5 days, following 5 years’ service
- Discounted hotel room rates across our hotels, for you and friends and family
- Fantastic Training and Development opportunities
- Uniform and Complimentary Dry Cleaning
- Free Meals on shift
- Unrivalled Career Progression prospects


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