People Services Administrator

5 months ago

Northallerton, United Kingdom Nustaff Full time

**The overall purpose of the role is to**:
Provide a professional business support service within the People Directorate to internal and external customers, covering Recruitment/Resourcing/Employee Administration/Learning & Development/Service Desk, meeting or exceeding service protocols within agreed deadlines.

**The key result areas in the role are as follows**:
1. Provide a high quality, confidential service and advice to internal and external customers

2. Manage relationships with stakeholders to ensure productive working is maintained, where problems are resolved and continuous improvement is sought and implemented.

3. Input data onto Force ICT systems in an accurate and timely manner, quality assure information already held on force systems in order to facilitate the provision of management information. Provide assistance and guidance when necessary and QA work as requested

4. Support the production of management information to enable effective performance management and decision making. Interpret data that has an impact on the service delivered and recommend/implement changes that will improve the service.

5. Provide administrative support to specific projects including research and data collection. Provide information for meetings as required.

**SPECIALIST AREAS**

1. Pro-actively manage the applicant through the Recruitment process, ensuring that all steps are undertaken in a timely fashion, including regular reviews of applicant status and regular contact with the applicant to keep them informed of progress or reasons for delays.

2. Manage the administrative service in respect of the end to end Recruitment processes for all groups in TVP, e.g. applicant management, vetting, reference checks, creation of selection documentation, medical screening, contractual documentation, course enrolment, preparation of training & assessment resources and student support through to course closure.

3. Attend attraction, recruitment, selection and assessment events (e.g. eligibility testing, interviews, fitness tests, assessment centres), presenting a professional image of TVP at all times.

**Further Comments**:
The volume of recruitment/resourcing/employee administration/learning & development/service desk activity makes this a busy demanding role throughout the year, with high customer service expectations and within tight deadlines to ensure adequate operational resourcing for TVP.

**Job Types**: Full-time, Temporary contract

**Salary**: £13.03 per hour

Expected hours: 37 per week

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Kidlington: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- HR: 1 year (required)

Work Location: Hybrid remote in Northallerton

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