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Customer Service

4 months ago

Hounslow, United Kingdom Airbox Fulfilment Ltd Full time

Airbox Fulfilment are looking for a customer service representative to join our team

We are a fulfilment warehouse who works and operates customer service for lots of different UK based clothing brands such as Hoodrich, Money Clothing, Prevu and many more.
- You ask constructive questions and quickly build an understanding of a customer’s situation
- You can multitask: you are organised and can handle multiple relationships, enquiries and ensure all gets done on time and to a high standard
- You can handle difficult situations: you will inevitably deal with difficult situations which will need to be handled with care and understanding
- You are an achiever: you have a history of working hard and getting results
- You are someone who grows with experience and sets themselves high expectations
- You are a team player who works seamlessly as part of the team, or when required on your own
- You have been successful in Client facing or customer serving roles within service or professional environments
- You have a desire to make an impact, seize the opportunity, learn quickly and grow with the business

We are looking for someone to start immediately.

Salary is 23-25k depending on previous experience.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)

Work remotely:

- No

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- customer service: 1 year (required)

Work Location: In person