Customer Service Ambassador

2 months ago


Hounslow, Greater London, United Kingdom Hertz Full time
{"title": "Customer Service Representative", "description": "Unlock Your Potential with Hertz

At Hertz, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making our customers' journeys unforgettable.

Key Responsibilities:
  • Provide world-class customer service, creating a welcoming experience through personalized service during the rent and return process.
  • Identify and maximize opportunities to increase revenue, meeting daily, weekly, monthly, and annual targets.
  • Resolve customer issues efficiently, leveraging Hertz's proven customer service tools and methods.
  • Work collaboratively with colleagues to achieve quality, service, and performance goals.
What We Offer:
  • Uncapped commission
  • 25 days' holidays (plus Bank Holidays)
  • Fantastic customer service and sales training
  • Wide range of training and development courses
  • Career development opportunities across Hertz UK and Europe
  • Car Rental discount across Europe
Requirements:
  • A valid UK or EU driving license
  • An enthusiastic, flexible, and positive attitude towards selling
  • Previous experience in a customer service, sales, or retail environment
  • Good English skills, enabling you to be a brilliant communicator
  • Willingness to work on a shift Rota basis, 7 days per week, and be flexible

We champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. Individuals are encouraged to apply for positions because of the characteristics that make them unique.

", "lang_code": "en-US"}

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