Housing Contact Centre Team Leader

About YouWe are seeking a motivated and enthusiastic individual to join our Housing Contact Centre team. As a Housing Contact Centre Advisor, you will work in a fast-paced environment, committed to delivering great services to meet the needs of our customers. You will take a variety of calls and respond to online messages with an emphasis initially on...

Quality Assurance Assessor - Hybrid Working **Salary**: £26,000 - £29,000 plus amazing benefits Location: Croydon The role pays a basic salary between £26,000 - £29,000 per year plus excellent benefit package (37.5h per week) depending on experience. CCR have an excellent opportunity for a Quality Assurance Assessor within our clients dynamic Contact...

We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their...

Contact Centre AdvisorLocation: Croydon office location with Hybrid workingSalary: £28,675 per annum plus Civil Service PensionContract Type: PermanentPosition type: Full TimeWe’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help.We do this by...

* Coaching, mentoring and training of centre staff. - Promote a secure and safe test environment. - Supporting the management of the test centre and associated day-to day functions Centre Team Leader We are seeking a Centre Team Leader. You will need experiences with team leadership, customer service and business planning support. Who will you be working...

**About the Role:**As a Contact Centre Agent, you will be the first point of contact for visa applicants, providing information and guidance on visa application procedures, required documents, application status updates, and appointment scheduling.

Morton Michel the UK’s leading childcare insurance specialist are looking for a Team Senior looking after a team of 7 people to drive and maximise sales performance and customer retention by striving for continuous improvement for themselves and their customer facing team. Here at Morton Michel, we are a close-knit team that take pride in our ability to...

We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their...

We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their...

**Customer Services Advisors - Multiple roles - Part -Time 16 hours per week only*** **Grade 5 (£28,269 - £29,214pa based on 36hrs per week - part time salary to be pro-rata'd)** Croydon is a diverse borough with 13,400 social housing homes. Our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision...

We are looking for a highly skilled Team Leader to join our Housing Customer Contact Centre team. As a Team Leader, you will lead a team of Customer Service Advisors who provide first point of contact for customers with housing-related enquiries.Responsibilities include:Coaching Advisors to take ownership of the customer journeyManaging the contact centre to...

Croydon Council is seeking an experienced leader to manage a team of Customer Service Advisors in our dedicated housing customer contact centre. As a Team Leader, you will play a crucial role in delivering exceptional customer service and resolving customer complaints.Key responsibilities include:Supporting Advisors with complex or challenging enquiries...

The corporate contact centre is a busy environment taking calls for 12 different services across the borough. We have recently implemented a new telephony system and are looking for someone to help develop the service. We are looking for someone with: - Experience of working in a contact centre environment - Experience of work scheduling - Experience of...

Are you a passionate, dedicated HB Officer looking for your next role? Aves Housing are recruiting for a Housing Benefits Officer to work within our Housing Support Services. For further information, please contact Jessica on 07587939710. **Job Types**: Full-time, Permanent **Salary**: £29,000.00-£30,000.00 per year Additional pay: - Bonus...

**Team Leader - Croydon** Do you have experience within a **contact centre environment**? Are you looking for the opportunity to take your next step on the career ladder with us? We’re looking for a talented Team Leader to join us in our Croydon office. You will use your knowledge and experience of the **Insurance Industry** to have direct responsibility...

Did you know that Alliance Healthcare delivers to over 17,000 pharmacies, doctors, hospitals and health centres twice a day from across the UK? Are you an enthusiastic and motivated team worker looking for the next step or a change in your career? Are you looking for a challenging and rewarding role? If so we might have just what you are looking...

**Housing Registrations and Allocations Team Leader** Croydon is a diverse borough, and our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services the Housing Needs & Homelessness Service has recently been redesigned. Our ambition is to create a service which is understood,...

Data Centre Shift Leader – Croydon – 56k + PackageShift Pattern: Continental Shift Pattern (Days & Nights)We are looking for a Data Centre Shift Leader to join a leading engineering company for a Critical isle of their’ s in Croydon. If you have previous experience in critical sites, ideally within a Data Centre, and possess strong knowledge of HV/LV...

Data Centre Shift Leader – Croydon – 56k + Package Shift Pattern: Continental Shift Pattern (Days & Nights) We are looking for a Data Centre Shift Leader to join a leading engineering company for a Critical isle of their’ s in Croydon. If you have previous experience in critical sites, ideally within a Data Centre, and possess strong knowledge of...

Data Centre Shift Leader – Croydon – 56k + Package Shift Pattern: Continental Shift Pattern (Days & Nights) We are looking for a Data Centre Shift Leader to join a leading engineering company for a Critical isle of their’ s in Croydon. If you have previous experience in critical sites, ideally within a Data Centre, and possess strong...