Internal Account Executive

5 months ago

Caerphilly, United Kingdom PHS Group Full time

**_Internal Account Executive. _**

**_The purpose of the role:_**
- Working within the Hygiene division Key & Major Accounts teams providing office-based sales support to customers and the Key & Major team - dealing with sales enquiries and opportunities for the designated portfolio of customers. Consistently meeting personal objectives and delivering individual and team periodic / quarterly / yearly sales targets._

**_ Key Tasks:_**

**_ Dealing with Sales Enquiries:_**
- _Ensure all customer enquiries are responded to within agreed timescale._
- _Delivering the appropriate service level for the Key/Major clients._
- _Illustrate and quote customer requests._
- _Recording and processing enquiries within the business sales portal._
- _Identify and establish upselling opportunities where possible and relevant._
- _Coordinate, progress and communicate installation with customers where relevant._

**_Conducting Outbound Sales/Tele survey and Courtesy calls:_**
- _Conduct courtesy and information gathering project calls as required and as required and as directed by the Key Accounts Teams_

**_Data Reporting:_**
- _Collate all relevant detail and documents to provide a seamless customer experience._
- _Maintain accurate database of business generated and corresponding business movements. _
- _Utilise and update sales portal to manage sales._
- _Record the results of any courtesy call project accurately in the required format._

**_Teamwork:_**
- _Work with and support internal colleagues to ensure team sales targets are met and projects are delivered, accurately and on time._

**_Skills and Knowledge Required:_**
- _IT Skills - Outlook, Excel, Word, CRM._
- _Experience of selling in a Business to a Customer/Business to Business environment delivering on business and customer expectations._
- _Organisation & Prioritisation - time management prioritising workload in a pressurised environment delivering on a business and customer expectations._
- _Ability to work independently and within a team._
- _Adaptability & Flexibility - adapting to different demands and situations._
- _Customer Focused - ability to put the customer first, understand their requirements and build solid business relationships._
- _Relationship building - ability to build on and develop relationships within the business and our customers._
- _Communication - excellent verbal and written communication skills._
- _Sales Focus - ability to identify confidently explore and close on selling opportunities._

**_In return for your commitment and expertise at PHS, you will receive:_**
- _Good basic salary of £21,564.40 OTE £29,941.40._
- _No weekend or evening working - great hours Monday to Friday._
- _Real savings with Major supermarkets and retailers through amazing employee discounts with PHS Perks,_
- _Further savings with our PHS Direct Online Shop. _
- _Free parking on site so no parking costs._
- _Excellent career opportunities._
- _Hybrid working after 6 months. _
- _23 days holiday plus bank holidays._

**_About phs:_**

**_ phs Group_**_ was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 60 years of business._
- At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination._

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