Student Intervention Officer- Maternity Cover

6 months ago

Cardiff, United Kingdom Cardiff University Full time

**Job Duties**
- Lead the identification, investigation, and risk-assessment, using recognised assessment tools, to respond appropriately to student incidents or issues where they fall within inclusion criteria of Student Intervention.
- Enhance and improve the proactive identification of at-risk students in partnership with Academic Schools and in accordance with student context, circumstance, and trends.
- Investigate, collate, and document information on individual students’ context or circumstances of an event or incident, either one that has occurred or emerging, to inform decision on most appropriate course of action to mitigate risk.
- Promote a culture across the University of managing risk, by identifying and reporting concern where there are incidents or observed changes in student behaviour.
- Enable early prevention of avertible student mental health incidents through early identification and co-ordinating a professional multi-disciplinary approach and response to students presenting at risk to themselves or whose behaviour presents risk or is disruptive to the University community.
- Establish and sustain productive partnerships with key contacts, developing relationships with the University’s Academic Schools, professional services and external statutory and community services and agencies.
- Collaborate with others to design and develop relevant training materials, aligned where appropriate with existing practices (including but not limited to frameworks for suicide awareness and safety, professional boundaries, violence and abuse and Mental Health) and disseminate them to colleagues across the University and community agencies.
- Lead student case management and co-ordination, ensuring appropriate and proportionate response in accordance with University policies, in particular the Intervention to Support Policy and Procedure.
- Plan and implement service evaluation activity on a regular and ongoing basis to support continuous improvement of the service.
- Review, audit, develop and promote reporting mechanisms and referral pathways, developing procedures and policies ensuring they are fit-for-purpose and integrated within Student Life procedures and processes.
- Lead frequent multi-disciplinary student intervention case meetings, providing direction, recommendations and case updates while drawing from community expertise. Take responsibility for co-ordinating agreed next steps or actions where appropriate.

**General Duties**
- Ensure that appropriate levels of confidentiality are upheld in accordance with the University data protection policy and the Student Life confidentiality statement.
- Abide by mandatory University policies on Information Security, Health, Safety & Environment and Equality and Diversity including how the work environment could impact on own or others dignity, productivity, and morale.
- Perform other duties occasionally which are not included above, but which will be consistent with the role

**Person Specification**

**Important notice**:

- Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.

**Essential Criteria**

Qualifications and Education
- Relevant degree/NVQ 4 or equivalent professional membership. Professional mental health experience in roles such as social work, policing, mental health nursing, occupational therapy, psychology or therapy or intervention.

Knowledge, Skills, and Experience
- Ability to demonstrate professional knowledge within risk management and threat assessment including familiarity with safeguarding.
- Substantial experience of working within an organisational setting as part of a team to give direction, recommendations, and advice to varying stakeholders as required.
- Experience and ability to design and deliver effective training on professional boundaries, suicide awareness and prevention.

Customer Service, Communication and Team Working
- Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people.
- Evidence of ability to explore stakeholders’ needs and use quantitative and qualitative data to ensure a quality service is delivered.
- Ability to work autonomously and as part of a team, to effectively support vulnerable students at crisis.
- Proven ability to network and influence to contribute to long term developments.

Planning, Analysis and Problem solving
- Evidence of ability to solve expansive problems using initiative and creativity, identifying, and proposing practical solutions and resolving problems with range of potential outcomes.
- Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.

**Desirable Criteria**
- Experience of working with statutory healthcare services such as NHS Crisis Teams or Community Mental Health Teams.
- Worked in a service where agreed targets in place demonstrating outcomes and th

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