Programme Support Administrator
4 months ago
**PLEASE NO TIME WASTERS - GREAT OPPORTUNITY FOR THE RIGHT CANDIDATES DUE TO ONGOING SUCCESS AND CONTINUED GROWTH**
T-T Pumps Ltd, one of the UK’s market-leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a dynamic and motivated individual to join their administration team.
This role is reactive and dynamic, responsible for supporting the Programme Team Leader in scheduling and coordinating works. This position requires an individual with a “can-do” attitude who can effectively prioritise workload and adapt to changing situations.
**REQUIREMENTS**:
- Support the Programme Team Leader in scheduling and coordinating site works
- Effectively communicate and liaise with business and site managers to ensure site readiness before attendance
- Support the site engineers with all site requirements, ensuring they have all equipment and information required
- Coordinate with internal departments to ensure all required parts are made available and projects progress smoothly
- Produce O&M Manuals
- Ensure tools remain in calibration and schedules are kept up to date
- Understand and issue reports post-work
- Produce basic quotations
- Assist in preparation of RAMs
- Order processing
- Arranging transportation
- Provide technical support to clients with the assistance of the team
- Support the department in administrative tasks and cover holidays
- Identify training needs
WORKING CONDITIONS:
- Based at our head office in Woore
ANY OTHER DUTIES NECESSARY:
- Be flexible to the requirements of the business
- Observe and maintain the company’s Health & Safety Policy and Procedures.
- Undertake any other duties that may be required from time to time
PERSON SPECIFICATION QUALIFICATIONS/ EDUCATION/ TRAINING
- Excellent keyboard skills - Essential
- Customer communication skills to deal with internal and external customers - Essential
KNOWLEDGE
- Knowledge of the industry - Desirable
- Computer experience - Essential
EXPERIENCE
- Experience of working in a similar role - Essential
SKILLS AND COMPETENCIES
- Ability to manage client expectations and maintain client relationships, responding to queries in a timely manner - Essential
- Strong prioritisation and organisation skills - Essential
- Ability to manage own workload and use initiative - Essential
- Be flexible and reactive when urgent issues arise - Essential
- Ability to multitask - Essential
PERSONAL ATTRIBUTES
- Strong-minded - Essential
- Open minded individual, open to learning mechanical and electrical terminology and processes - Essential
- Self-motivated with a “can-do” approach - Essential
- Problem-solving skills - Essential
- Team player - Essential
- Ability to form positive relationships with engineers and customers - Essential
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: In person
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