Groups Reservations Executive

6 months ago


Kingston upon Hull, United Kingdom Doubletree by Hilton Hull Full time

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

**What we're looking for**:
Are you ready to be the orchestrator of seamless groups reservations, ensuring a smooth and delightful experience for our clients? As the Groups Reservations Executive, we're seeking a detail-oriented professional with exceptional organisational skills and a passion for hospitality. Your role is pivotal in managing group bookings, ensuring accurate and efficient reservations from inquiry to confirmation. We value your ability to communicate effectively, collaborate with various departments, and provide outstanding customer service to both clients and internal stakeholders. If you're eager to play a key role in ensuring groups feel welcome and supported throughout their reservation journey, while contributing to the success of our hotel, we invite you to join our team and make every reservation a memorable one.

**Day in the life of**:
As the Groups Reservation Executive, you will be responsible for handling written and verbal enquiries from customers who want to make group reservations of 9 rooms or more. You will be required to understand the hotel's strategy and support in delivering the rooms revenue monthly budget. You will also be required to mature new opportunities with the support of the Group, Conference and Events Office Manager.

**Example key responsibilities**:

- Responsibility for ensuring all Groups (9+ bedrooms), are correctly input into the system, contracted and payment and cancellation terms fully adhered to. Implementing and following a robust enquiry handling and follow up process.
- The champion of the DoubleTree band and have in depth knowledge of the Hilton Honors program.
- Maximising revenue by enquiry conversion.
- Fostering a strong working relationship with the Revenue Management support team
- Involvement with annual budgets and attending hotel team and internal meetings on behalf of the Sales Office, including monthly Commercial Meetings
- Participation in relevant Sales activity which can include supporting on client entertaining, FAM trips and both prospecting and conversion calling days
- Cultivate excellent working relations between your function and all other hotel supporting departments

**What you'll get in return**:

- Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
- Continuous learning & development opportunities
- Free access to 24/7 employee assistance program
- Team member of the month - £100 and Team member of the year - £500
- Uniform Provided
- Competitive pay and package
- Additional annual leave and family leave

This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.

BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial

INDHOTEL



  • Kingston upon Hull, United Kingdom CV-Library Full time

    Group Soft Services Manager (Facilities Manager) - Hull - £50,000 The Company & Role  A Regional Soft Services Manager is required to join one of Europe’s Leading support service provider You will be managing all areas of Soft Services across 3 large sites across the North East of England . This will include management of: Security,...

  • Reservations Agent

    6 months ago


    Newcastle upon Tyne, United Kingdom The Inn Collection Full time

    The Inn Collection Group are a multi award winning pubs with rooms Company across Northern England and North Wales and as part of our continued growth and expansion, we are searching for another team member to join the Central Reservations Team. This is a great opportunity to join a close-knit busy team, who pride themselves on their impeccable customer...


  • Newcastle upon Tyne, United Kingdom Gainford Hotels. Full time

    **Role: Reservations Assistant** **Location: Newcastle Upon Tyne** **Hours: Full time** **Salary: £23,000 per annum** An excellent opportunity has now arisen for a **Reservations Assistant **to join our successful team. **Who are we?** **Gainford Group is an industry leader across hotels, leisure, healthcare, and childcare.** **Benefits**: - Company...

  • Sales Executive

    3 weeks ago


    Kingston upon Hull, United Kingdom CV-Library Full time

    Car Sales Executive - Hull Salary: OTE £50k+ plus company car Hours: 5 day working week, 1 day off at the weekend and 1 day off during the week OC18621 We are currently recruiting for an experienced Car Sales Executive for our client's main dealer site in Hull. This opportunity for a Sales Executive is with a well-established site selling a...

  • Sales Executive

    2 weeks ago


    Kingston upon Hull, United Kingdom Octane Recruitment Full time

    Car Sales Executive - Hull Salary: OTE £50k+ plus company car Hours: 5 day working week, 1 day off at the weekend and 1 day off during the week OC18621 We are currently recruiting for an experienced Car Sales Executive for our client's main dealer site in Hull. This opportunity for a Sales Executive is with a well-established site selling a strong...

  • Account Executive

    2 months ago


    Kingston upon Hull, United Kingdom Ardonagh Advisory Full time

    Insurance Account Executive - Hull - ARD1053283 #AIB Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer...


  • Newcastle upon Tyne, United Kingdom Malhotra Group Full time

    **Job Title: Group Executive Assistant** **Location**: 50 Grey Street, Newcastle upon Tyne, United Kingdom **Hours**:36.25 per week **Salary**: Competitive **Reports to**:CEO **Company Overview**: Join Malhotra Group, a prestigious organisation known for its excellence in healthcare, leisure and property. With a commitment to providing exceptional...


  • Newcastle upon Tyne, United Kingdom Malhotra Group Full time

    **Job Title: Group Executive Assistant** **Location**: 50 Grey Street, Newcastle upon Tyne, United Kingdom **Hours**:36.25 per week **Salary**: Competitive **Reports to**:CEO **Company Overview**: Join Malhotra Group, a prestigious organisation known for its excellence in healthcare, leisure and property. With a commitment to providing exceptional...


  • Kingston upon Hull, United Kingdom Quickline Communications Full time

    **Social Values Outreach Executive** We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people,...

  • Account Executive

    1 month ago


    Kingston upon Hull, United Kingdom Ardonagh Advisory Full time

    We are seeking a motivated and skilled Insurance Account Executive/ Insurance Broker to manage client relationships and cater to their individual insurance needs. The ideal candidate will possess a strong understanding of the insurance industry, coupled with outstanding sales abilities. This role is a hybrid role based in Hull.Key Responsibilities:Develop...

  • Car Sales Executive

    3 months ago


    Kingston upon Hull, United Kingdom Veritas Careers Full time

    Veritas Careers are recruiting for an Established and highly successful Automotive Franchise Dealer who have a requirement for a Car Sales Executive to join their busy dealership in Hull.Requirements Experience of car sales is essential as well as a genuine desire to provide a first class customer experience Our client is ready to reward the very...


  • Kingston upon Hull, United Kingdom The Recruitment Group Full time

    Job OverviewThe Recruitment Group is seeking a highly motivated and results-driven Executive Recruitment Manager to lead our team in achieving exceptional sales targets and delivering top-notch customer service.Estimated Salary: £40,000 - £50,000 per annumKey Responsibilities:Develop and maintain strong relationships with clients, providing tailored...

  • Senior Sales Executive

    7 months ago


    Kingston upon Thames, United Kingdom Nuffield Health Full time

    Senior Sales Executive Kingston Fitness and Wellbeing Gym | Permanent | Full-Time Up to £25,459.20 per annum, OTE £35,000 40 hours per week Make your next career move count and sell something you really believe in. Nuffield Health is much more than just a gym, so this isn’t your average sales role. From a fully integrated holistic health centre to...


  • Newcastle upon Tyne, United Kingdom Melia Hotels International Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Group Finance Director

    14 hours ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Sf Recruitment(Executive) Full time

    Job Summary:A leading private equity-backed business in the manufacturing and distribution sector is seeking a high-calibre Chief Financial Officer to join its executive team. As a key member of the senior management team, you will play a pivotal role in shaping the company's financial strategy and driving future growth.Key Highlights:Estimated Salary:...

  • Executive Assistant

    6 months ago


    Kingston upon Thames, United Kingdom Fox Morris Group Full time

    **Fox Morris Group** are working to recruit a **Executive Assistant** **Rate - Negotiable dependent upon experience (inside ir35)** **Your Role;** - Providing Executive Support to Executive Directors of Kingston Council - Working as part of a small team. - Including, diary management, meeting management, minute taking, gatekeeping, support with any...


  • Kingston upon Hull, United Kingdom CV-Library Full time

    About us Founded in 2018 we are one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and Europe. We help businesses receive payments either through POS systems (the ones you tap your card on) or online (ecom). Recently listed in the top 50 fintech start-ups by Beauhurst. We are one of the largest Paas...


  • Newcastle upon Tyne, United Kingdom Gainford Group Full time

    As a successful Sales and reservations coordinator, you will be proactive in seizing every opportunity to succeed, thriving on the challenges of the venues. You will bring entrepreneurial flair to your team and beat targets through market-leading sales & and marketing activities. You will thrive in this target-driven, fast-paced challenging environment. You...

  • Account Executive

    1 month ago


    Kingston Upon Hull, UK, East Riding, United Kingdom Ardonagh Advisory Full time

    We are seeking a motivated and skilled Insurance Account Executive/ Insurance Broker to manage client relationships and cater to their individual insurance needs. The ideal candidate will possess a strong understanding of the insurance industry, coupled with outstanding sales abilities. This role is a hybrid role based in Hull.Key Responsibilities:Develop...


  • Kingston upon Hull, United Kingdom Holiday Inn Express Hull City Centre Full time

    **Reception Team Member 40 hours per week** YOUR responsibilities - Processing the check-in and check-out of guests - Acceptance, sale, and processing of individual reservations - Preparation and supervision of group bookings and smaller conferences - Managing the daily cash desk (daily accounting and control) - Regular inspection of the front office areas,...