Hotel Reception Team Member

4 months ago


Kingston upon Hull, United Kingdom Holiday Inn Express Hull City Centre Full time

**Reception Team Member 40 hours per week**

YOUR responsibilities
- Processing the check-in and check-out of guests
- Acceptance, sale, and processing of individual reservations
- Preparation and supervision of group bookings and smaller conferences
- Managing the daily cash desk (daily accounting and control)
- Regular inspection of the front office areas, general guest areas along with audit checks within other departments
- Work as a team within other department, this can include training in the housekeeping department and the kitchen
- Help maintain a good customer experience and answer all guests reviews and comments in a timely manner
- working shifts of 8 hours, 5 per week.

WE OFFER
- You will be working with a great team and within a good working atmosphere, with plenty of room for further training and development.
- We guarantee a good rate of pay and excellent working conditions.
- As a Foremost employee, you also benefit from low-cost hotel accommodation both worldwide and in our own portfolio.
- 28 days holiday entitlement.
- Discounted City Center car parking.
- Your friends and family can also receive discounts within our hotel brand.
- Education / qualified by experience in the hotel industry
- Confident handling of common hotel software
- High guest service orientation
- Strong communication skills and independence
- To be a good leader and set good examples for others to follow

If you want to be part of our family and you think you have what it takes to help us run and always improve our friendly hotel, we are waiting to hear from you.

**Job Types**: Full-time, Permanent

Pay: From £23,900.00 per year

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Weekend availability

Work Location: In person

Reference ID: DH090323


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