Sales and Reservations Coordinator

3 months ago

Newcastle upon Tyne, United Kingdom Gainford Group Full time

As a successful Sales and reservations coordinator, you will be proactive in seizing every opportunity to succeed, thriving on the challenges of the venues. You will bring entrepreneurial flair to your team and beat targets through market-leading sales & and marketing activities.

You will thrive in this target-driven, fast-paced challenging environment. You will have a passion for hospitality and enjoy ensuring our customers have an amazing experience in our venues.

**Requirements**:

- Manage the sales and bookings within the restaurants and clubs, dealing with inquiries, following up with potential clients, meeting clients, and cross-selling venues.
- To receive and co-ordinate all inquiries in line with company process
- Assess the competition and reposition the brand accordingly to maximize opportunities for new business and income generation ability.
- Proactively solicit new accounts from sales calls, networking, and outbound sales.
- To be proactive and follow up on sales activities with clients and potential clients.
- Determine rates and prepare proposals to meet and exceed the client’s expectations.
- Capture the client’s vision and effectively convey and deliver this.
- Nurture and build relations with current and potential clients.
- Maximise turnover and profit by working to grow the business.
- Responsible for identifying new opportunities with both new and existing customers through various activities.
- Carry out show rounds planned and unplanned.
- Entertain prospective clients as necessary.
- Collaborate with team to develop and implement plans effective for enhancing sales and overall company performance.
- Attend sales meetings, have input, and come up with ideas for sales within the group.
- Producing detailed proposals for events (e.g., timelines, venues, suppliers, legal obligations, staffing, and budgets).
- Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
- Ability to multitask and work under pressure in a fast-paced environment.
- Ability to work independently with limited supervision.
- Ability to work at a quick pace while staying organized.

**Salary**: £24,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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