Technical Support Assistant

2 weeks ago


StokeonTrent, United Kingdom Stoke-on-Trent City Council Full time

Directorate: Children and Family Services

Section: Facilities Management (Schools)

Grade: Level 4

Actual Salary: £21,189 - £22,369

Hours: 37

This advert is open to Internal and External applicants.

This post is within a team offering support to catering and cleaning services predominantly contracted by schools across Stoke on Trent and the surrounding area. The service areas compete for business with private sector providers. The Support Team has to be able to responds quickly and effectively to requests from internal colleagues and customers while also working efficiently across a range of administrative and financial duties with set deadlines. The role is varied, it would suit a motivated person with strong IT skills, the ability to analysis data and move effectively between a number of tasks producing accurate outcomes. Tasks include: gathering data from a range of incoming sources, ensuring timely and accurate processing, formatting and analysis of data for the monitoring and management of systems and processes. Dealing with queries (internal and external). Raising and processing orders, booking equipment repairs, working with colleagues to ensure deadlines are met.

**Job Types**: Full-time, Permanent

**Salary**: £21,189.00-£22,369.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 07/04/2023
Reference ID: 0000018381



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