Technology Support Assistant

2 weeks ago

StokeonTrent, United Kingdom RSM UK Full time

**About the company and department**

The RSM Outsourcing team is one of the fastest growing service lines within the UK firm, generating annuity clients for the outsourcing practice which are pivotal to the development of wider relationships across the firm. The outsourcing team delivers a wide spectrum of services - from bookkeeping and management reporting for both the UK and international clients, using its on-shore shared services model, to the preparation of statutory accounts and indirect tax returns for multi-jurisdictional clients, underpinned by the project management of the RSM International member firms. The business deploys technology throughout to drive efficiency into its production processes and, in combination with its sector focus, to use analytics to create genuine insight and value to its clients.

The team’s overall philosophy is one of collaboration, transparency and partnering - a feature that is not only consistent with the firm but which is core to its contractual terms with clients.

Reporting to the Outsourcing Technology Lead, you will be tasked with completing a range of transition and maintenance activities across multiple software products to support the Outsourcing team in providing outstanding customer service to our clients.
- To provide support to OTS team members on finance systems, in particular NetSuite.
- To assist in transitioning new RSM clients moving onto RSM OTS finance systems.
- Assist in extracting client data from historic accounting systems, manipulate and cleanse data into set import formats, undertake elements of client setup including importing data.
- Assist in provision of finance systems support to clients.
- Development and maintenance of procedural documentation for knowledge transfer protocols and takes part in passing knowledge onto new team members as required.

Minimum Qualifications
- A-Level /Graduate, preferably with a finance or IT background
- Ability to take ownership of duties and a willingness to grow and learn within the team and company;
- Must be very ‘hands on’ with can do attitude;
- Able to prioritise effectively consistently meets deadlines;
- Capable of task management, problem identification and resolution;
- Excellent communication skills, both written and verbal with good presentation and interpersonal skills;
- Flexible and able to work as part of a team assisting others to ensure team success;
- Intermediate/Advanced Microsoft Office knowledge (Excel/Word/PowerPoint) (essential)
- NetSuite / ERP system knowledge (desirable);
- Basic understanding of accounting terminology.

**Flexible Working**

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

**Diversity and Inclusion at RSM**

At RSM, inclusion and diversity are central to our values. We have an authentic focus on intentional inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution.

  • Technology Support Assistant

    5 days ago

    Stoke-on-Trent, United Kingdom RSM UK Full time

    **About the company and department** The RSM Outsourcing team is one of the fastest growing service lines within the UK firm, generating annuity clients for the outsourcing practice which are pivotal to the development of wider relationships across the firm. The outsourcing team delivers a widespectrum of services - from bookkeeping and management reporting...

  • Information Technology Support Engineer

    3 days ago

    Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Job DescriptionRapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that...

  • Information Technology Support Engineer

    4 days ago

    Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • Information Technology Support Engineer

    4 days ago

    Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • Information Technology Support Engineer

    3 days ago

    Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • Information Technology Support Engineer

    4 days ago

    Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • Information Technology Support Engineer

    4 days ago

    Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • IT Support Engineer

    4 weeks ago

    Stoke-on-Trent, Staffordshire, United Kingdom In Technology Group Full time

    Senior IT Support - £30k Role: Senior IT Engineer Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're...

  • Information Technology Support Engineer

    9 hours ago

    Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Job Description Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations...

  • Information Technology Support Engineer

    4 days ago

    Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • Information Technology Support Engineer

    9 hours ago

    Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Job Description Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations...

  • Information Technology Support Engineer

    4 days ago

    Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage...

  • 1st Line Support Engineer

    4 weeks ago

    Stoke-on-Trent, United Kingdom Allegiance Technology Full time

    **Role**: IT Technician **Location**: Stoke-On-Trent **Salary**: £25K DOE One of my best clients who are a IT solutions provider based within the Stoke area. Due to continued business success and growth, our client is seeking a IT Support Specialist to provide exceptional IT support and advice to a variety of customers and clients. **Benefits** **22 Days...

  • Cleaning Assistant

    4 weeks ago

    Stoke-on-Trent, United Kingdom Premier Work Support Full time

    Premier Work Support are currently recruiting for a **Cleaning Assistant** to start working at a site in Stoke-On-Trent on a part time, temporary basis with an immediate start. You will be working independently to provide cleaning services, to complete daily cleaning tasks on a Wednesday and Friday for 2.5 hours a day. Duties will include touch-point...

  • Care Assistant

    2 weeks ago

    Stoke-on-Trent, United Kingdom The Human Support Group Limited Full time

    Company Description Care Assistant Location: ST2, ST3 Hourly rate:  £11.88 per hour + 22p mileage Shifts: Days Access to vehicle required: Yes, due to the geographical nature of this role What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a...

  • Property Support Officer

    4 weeks ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of more than 5,500 professionals operate across the UK and Ireland, US, Bermuda and Canada. **What we offer**: - Company Pension and Life Assurance - Leadership, training & support for...

  • Property Support Officer

    4 weeks ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of more than 5,500 professionals operate across the UK and Ireland, US, Bermuda and Canada. **The Role** Reporting to the Facilities Manager, the Property Support Officer will support the...

  • Technical Support Assistant

    4 weeks ago

    Stoke-on-Trent, United Kingdom LOCKABLE 247 LOCKSMITHS LIMITED Full time

    The working hours are flexible but they will be required to work at the Civic Centre in Stoke for a minimum of 2 days a week. **Job Purpose** To provide technical and administrative support to officers, managers and customers of Environmental Health, Trading Standards and Consumer Protection services. **Key Duties / Responsibilities** 1. Provide...

  • Service Support Officer

    7 days ago

    Stoke-on-Trent, United Kingdom Stoke-on-Trent City Council Full time

    Directorate: Social Care Health Integration&Wellbeing Section: Telecare and Lifelines Grade: Level 5 Actual Salary: £24,294 - £26,421 Hours: 37 This advert is open to both Internal and External applicants. The Telecare and Lifeline Service provides 24/7 support for vulnerable people across the area. The service assesses what technology can help a...

  • Family Support Assistant

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Forest Park Primary School - part of Orchard Community Trust Full time

    FOREST PARK PRIMARY SCHOOLFAMILY SUPPORT ASSISTANT37 HOURS PERMANENTTERM TIME LEVEL 5 £ £26421 (pay award pending)Forest Park Primary School is looking to appoint a positive, highly motivated Family Support Assistant on a full time, term time only, permanent contract.We have a fabulous school community with a very big heart Our children are amazing, and we...