Technical Support Advisor

2 weeks ago


Blackpool, United Kingdom The Recruitment Co Full time

Are you looking for a new opportunity to share your skills and experience as a Technical Support Advisor with an established company in Blackpool?

Pay rate for the Technical Support Advisor: c£25000 depending on experience

Hours of work as a Technical Support Advisor: Monday to Friday 8.30am - 5.30pm

Benefits of the Technical Support Advisor
- On Site parking
- 22 days holiday + Bank holidays
- A positive and 'can do' company culture
- Pension scheme
- Sociable Team Environment

About the Technical Support Advisor role:
As a Technical Support Advisor, you will be responsible for providing telephone support to customers across the UK in order to maintain their systems. You will support the field engineers where required and rectify any faults in a professional and timelymanner.

You will work closely with the service team to make sure equipment is prepped, calibrated, and ready to be sent out to our customers. The role will be to deal with time sensitive cases

The ideal Technical Support Advisor will have:

- Excellent troubleshooting and problem-solving skills
- Excellent interpersonal, communication and customer service skills
- Practical experience of some or all (mandatory)
- Microsoft Windows Server and desktop operating systems
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting
- Windows 10 experience
- Microsoft 365

The Recruitment Co are an equal opportunity employer

CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


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