Customer Service Executive

3 months ago

Altrincham, United Kingdom Arnold Clark Full time

**Salary**: £24,000 plus commission and benefits
**Type of work**: Permanent
**Location**: Altrincham
About the role

We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Altrincham EC Centre and help customers get excited about our products.

**We offer our Click & Collect Product Geniuses**:
£24,000 + performance-related bonus of up to £6,720 per annum
Click & Collect, Milton Keynes
33 days annual leave
Flexible working hours
Generous employee discounts
Private health care and sick pay cover
Maternity and paternity packages

Passionate about cars? Great. Passionate about customer service? Even better.

As an Arnold Clark Click & Collect Product Genius, you’ll play a key part in the Click & Collect process, introducing customers to the car they’ve chosen online for the very first time. You’ll also help the customer through the process of selling their car to Arnold Clark. You’ll be committed to learning about our products and be able to deliver an outstanding level of service when customers come to collect or sell their car.

This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and you’ll be rewarded with plenty of opportunities to increase your earnings and develop your career.

Essential Skills

Full of energy and enthusiasm, with great people skills.
Good attention to detail when handling documentation.
A confident communicator who understands that a positive attitude gets great results.
Willing to learn and work with our branch network to ensure our customers have a great experience.
The ability to go the extra mile. From contacting our customers soon after they buy to arranging their handover, you’ll be responsible for making sure they have a memorable Click & Collect experience for all the right reasons.
A full UK driving licence.
Happy working on your own initiative, to problem solve and maximise handovers/purchases.
Ability to take ownership of situations, all the way through to resolution.

Day-to-day duties

Completing the handover and purchase of cars for our Click & Collect service.
Preparing handovers for the day ahead.
Arranging all documentation prior to handover to make sure the process goes smoothly for customers.
Encouraging customers to share their experiences on social media.
Helping the customer familiarise themselves with their new vehicle.
Helping customers sell their car through our Sell Your Car service.
Learning about different vehicles and manufacturers.
Providing relevant information and being there for our customers when assistance is required.

Your work hours will follow a weekly fixed rota, allowing you to plan your work-life balance.

Sound like you? With Arnold Clark, you’ll benefit from excellent working conditions, generous retail discounts, extensive training, life assurance and private health care, making our package one of the best in the industry.

Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

LinkedIn
Facebook
X

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance

  • Customer Service Executive

    2 weeks ago

    Altrincham, United Kingdom Arnold Clark. Full time

    Were currently looking for a Customer Service Executive to create an outstanding customer experience at our Altrincham Electric Car Centre and help customers get excited about our products.We offer our Click &Collect Product Geniuses: £24,500 + performance-related bonus of up to £6,720 per annum Altrincham Electric Car Centre 33 days annual leave Flexible...

  • Customer Service Executive

    3 weeks ago

    Altrincham, United Kingdom Arnold Clark. Full time

    Were currently looking for a Customer Service Executive to create an outstanding customer experience at our Altrincham Electric Car Centre and help customers get excited about our products.We offer our Click &Collect Product Geniuses: £24,500 + performance-related bonus of up to £6,720 per annum Altrincham Electric Car Centre 33 days annual leave Flexible...

  • Customer Service Executive

    2 weeks ago

    Altrincham, United Kingdom Arnold Clark. Full time

    We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Altrincham Electric Car Centre and help customers get excited about our products. We offer our Click & Collect Product Geniuses: £24,500 + performance-related bonus of up to £6,720 per annum Altrincham Electric Car Centre 33 days annual leave...

  • Customer Service Executive

    1 month ago

    Altrincham, United Kingdom Arnold Clark. Full time

    We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Altrincham Electric Car Centre and help customers get excited about our products. We offer our Click & Collect Product Geniuses: £24,500 + performance-related bonus of up to £6,720 per annum Altrincham Electric Car Centre 33 days annual leave...

  • Customer Amendments Executive

    2 months ago

    Altrincham, United Kingdom LoveitBookit Full time

    **Job Opportunity: Customer Amendments Executive** LoveitBookit has a fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. **Position**: Customer Amendments...

  • Aftersales Customer Service

    3 months ago

    Altrincham, United Kingdom LoveitBookit Full time

    LoveitBookit has a fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. As an Aftersales Customer Service Executive at LoveitBookit, you will work closely with the Customer...

  • Travel Aftersales Customer Service

    3 months ago

    Altrincham, United Kingdom LoveitBookit Full time

    LoveitBookit has a fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. As an Aftersales Customer Service Executive at LoveitBookit, you will work closely with the Customer...

  • Customer Service

    3 months ago

    Altrincham, United Kingdom Search Cons Full time

    **Customer Service Altrincham, Manchester** **Salary £27,000** - 23 days plus bank holidays - Extra day for every year of service - Development and qualifications - Free fruit and drinks - Annual social events such as races and Xmas party We are looking to fill our vacant customer service role in Altrincham, Manchester and we want to hear from you!! We...

  • Customer Service

    3 months ago

    Altrincham, United Kingdom Parker Philips Insolvency Full time

    **About us** Parker Philips is a leading insolvency firm in the United Kingdom, specialising in providing expert advice and solutions to individuals facing financial difficulties. With our dedicated team of professionals, we aim to deliver personalised and compassionate service to our clients, guiding them through the insolvency process with integrity and...

  • Client Services Executive

    7 days ago

    Altrincham, United Kingdom Creed Communications Ltd Full time

    Client Services Executive (Marketing, Advertising, and Media)£24,000 + Up to 10% bonus + £500 training allowanceFull-timeHybrid Work Model: 3 days in the office, 2 days remoteAt Creed Communications Ltd, we believe in the transformative power of our work.From ensuring our partners have the necessary resources for successful campaigns to championing...

  • Sales Executive

    4 weeks ago

    Altrincham, United Kingdom CCA Recruitment Group Full time

    Sales Executive - Altrincham Role: Sales Executive Location: Altrincham Term: Full Time, Permanent Contract: 37.5 hours per week Salary: £22,500 rising to £25,000 after 6 months' probation - £35,000 OTE weekly pay and weekly commission! Shifts: Monday - Friday 8:45am-5:15pm CCA Recruitment are excited to be recruiting for a Sales Executive to...

  • Customer Service Coordinator

    3 months ago

    Altrincham, United Kingdom Page-Hired Full time

    **Customer Service Coordinator - Altrincham** - Salary £23,000 per annum - An engaging work environment in Altrincham - Opportunities for personal and professional growth - A supportive team culture The role requires a strong communicator who can efficiently handle customer queries and provide exceptional service. The company is a well-established...

  • Customer Service Coordinator

    3 months ago

    Altrincham, United Kingdom Page Personnel Full time

    A market leading company offering flexibility and progression - Enjoy a flexible work environment **About Our Client**: We are committed to providing outstanding service and building strong relationships with our valued customers. As a Customer Service Coordinator, you will play a crucial role in ensuring customer satisfaction and upholding our reputation...

  • Customer Service Advisor

    3 months ago

    Altrincham, United Kingdom Pertemps Network Group Full time

    **Job Description**: Are you looking for a customer service role where you can earn between £26’000 - £28’000 per annum, hybrid working and Monday to Friday working hours? If so, the talent crowd have partnered with a couple of organisations who are seeking talented customer service professionals with excellent communication skills and the ability to...

  • Outbound Customer Service Advisor

    2 months ago

    Altrincham, United Kingdom Horizon Recruitment Solutions Full time

    Outbound Sales Executive Full Time - Permanent Monday - Friday (No Weekends) 25,000 Basic OTE 35K Mon - Friday - 8.45am - 5.15pm Altrincham Free Parking We are currently recruiting a number of Professional Sales Executives to work with Digital Marketing clients based in Altrincham. If you are searching for a company that will allow you to develop to...

  • Customer Service Advisor

    3 months ago

    Altrincham, United Kingdom Reverse Life Ltd Full time

    Due to continued growth, **Reverse life Ltd **have an opening for a **Customer Service Advisor **to join our team in our Altrincham-Based office. Your main role will be focused on supporting the customer service team in dealing with customers on a day-to-day basis via different platforms. You must have a passion for helping others and an interest in the...

  • Sales Executive

    3 weeks ago

    Altrincham, United Kingdom CCA Recruitment Group Full time

    Sales Executive - AltrinchamRole: Sales ExecutiveLocation: AltrinchamTerm: Full Time, PermanentContract: 37.5 hours per weekSalary: £22,500 rising to £25,000 after 6 months' probation - £35,000 OTE weekly pay and weekly commission!Shifts: Monday - Friday 8:45am-5:15pmCCA Recruitment are excited to be recruiting for a Sales Executive to join a thriving...

  • SEO Customer Service

    3 months ago

    Altrincham, United Kingdom Add People Full time

    **SEO Customer Service - Altrincham - 37.5 hours** **Salary 24- 26.5K** **Hybrid working** **Are you passionate about helping small businesses online?** We are looking for an account manager/customer service specialist to join our Known Locally Team, delivering next-level customer service and digital marketing services on a hugely varied portfolio of...

  • Customer Service Coordinator

    3 months ago

    Altrincham, United Kingdom Page Personnel Full time

    Opportunity to work for a leading facilities management business - Excellent career progression **About Our Client**: The company is a well-established facilities management business, employing over 500 people. Located in Altrincham, this organisation is renowned for its commitment to outstanding customer service and its supportive, team-oriented work...

  • Customer Service Representative

    2 days ago

    Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About Cotton TradersCotton Traders is a leading retailer of casual wear and sportswear, known for its high-quality products and excellent customer service.Job SummaryWe are seeking a highly motivated and customer-focused Contact Centre Advisor to join our team. As a Contact Centre Advisor, you will be responsible for providing exceptional customer service to...