Customer Service Executive
6 months ago
**Salary**: £24,000 plus commission and benefits
**Type of work**: Permanent
**Location**: Altrincham
About the role
We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Altrincham EC Centre and help customers get excited about our products.
**We offer our Click & Collect Product Geniuses**:
£24,000 + performance-related bonus of up to £6,720 per annum
Click & Collect, Milton Keynes
33 days annual leave
Flexible working hours
Generous employee discounts
Private health care and sick pay cover
Maternity and paternity packages
Passionate about cars? Great. Passionate about customer service? Even better.
As an Arnold Clark Click & Collect Product Genius, you’ll play a key part in the Click & Collect process, introducing customers to the car they’ve chosen online for the very first time. You’ll also help the customer through the process of selling their car to Arnold Clark. You’ll be committed to learning about our products and be able to deliver an outstanding level of service when customers come to collect or sell their car.
This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and you’ll be rewarded with plenty of opportunities to increase your earnings and develop your career.
Essential Skills
Full of energy and enthusiasm, with great people skills.
Good attention to detail when handling documentation.
A confident communicator who understands that a positive attitude gets great results.
Willing to learn and work with our branch network to ensure our customers have a great experience.
The ability to go the extra mile. From contacting our customers soon after they buy to arranging their handover, you’ll be responsible for making sure they have a memorable Click & Collect experience for all the right reasons.
A full UK driving licence.
Happy working on your own initiative, to problem solve and maximise handovers/purchases.
Ability to take ownership of situations, all the way through to resolution.
Day-to-day duties
Completing the handover and purchase of cars for our Click & Collect service.
Preparing handovers for the day ahead.
Arranging all documentation prior to handover to make sure the process goes smoothly for customers.
Encouraging customers to share their experiences on social media.
Helping the customer familiarise themselves with their new vehicle.
Helping customers sell their car through our Sell Your Car service.
Learning about different vehicles and manufacturers.
Providing relevant information and being there for our customers when assistance is required.
Your work hours will follow a weekly fixed rota, allowing you to plan your work-life balance.
Sound like you? With Arnold Clark, you’ll benefit from excellent working conditions, generous retail discounts, extensive training, life assurance and private health care, making our package one of the best in the industry.
Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
LinkedIn
Facebook
X
**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance
-
Customer Relationship Executive
3 weeks ago
Altrincham, United Kingdom CV-Library Full timeOur client based in Manchester are looking for an individual with exceptional customer service skills to look after and support their new and existing customers based in the North of England and overseas. Within this permanent Customer Relationship Executive role, you will be working closely with other teams you will provide potentially new and existing...
-
Customer Amendments Executive
5 months ago
Altrincham, United Kingdom LoveitBookit Full time**Job Opportunity: Customer Amendments Executive** LoveitBookit has a fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. **Position**: Customer Amendments...
-
Customer Service Representative
4 weeks ago
Altrincham, Trafford, United Kingdom Arnold Clark Full timeAbout the RoleWe're looking for a Customer Service Executive to create an exceptional customer experience at our Electric Car Centre. As a Product Genius, you'll play a key part in the Click & Collect process, introducing customers to their chosen car and helping them through the selling process.ResponsibilitiesCompleting the handover and purchase of cars...
-
Aftersales Customer Service
6 months ago
Altrincham, United Kingdom LoveitBookit Full timeLoveitBookit has a fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. As an Aftersales Customer Service Executive at LoveitBookit, you will work closely with the Customer...
-
Sales and Customer Service Specialist
3 weeks ago
Altrincham, Trafford, United Kingdom Halecroft Recruitment Full timeWe are seeking an experienced Sales and Customer Service Specialist to join our team at Halecroft Recruitment. In this role, you will focus on aftermarket products and provide exceptional service to our clients.The ideal candidate will have a proven track record in managing primary aftermarket customer relationships and supporting activities. They will be...
-
Travel Aftersales Customer Service
6 months ago
Altrincham, United Kingdom LoveitBookit Full timeLoveitBookit has a fabulous opportunity for travel industry professionals to join a multi award-winning cruise company and become part of their success story! Now celebrating 10 years, the company has achieved phenomenal success from its passion and people. As an Aftersales Customer Service Executive at LoveitBookit, you will work closely with the Customer...
-
Customer Service
6 months ago
Altrincham, United Kingdom Search Cons Full time**Customer Service Altrincham, Manchester** **Salary £27,000** - 23 days plus bank holidays - Extra day for every year of service - Development and qualifications - Free fruit and drinks - Annual social events such as races and Xmas party We are looking to fill our vacant customer service role in Altrincham, Manchester and we want to hear from you!! We...
-
Sales and Customer Service Representative
4 weeks ago
Altrincham, Trafford, United Kingdom Halecroft Recruitment Full timeWe are seeking a highly motivated individual to fill the role of Sales and Customer Service Representative at Halecroft Recruitment.Key Responsibilities:Manage primary aftermarket customer relationships and support activities.Proactively sell aftermarket products and communicate value to customers.Create and execute account plans for larger...
-
Customer Service
6 months ago
Altrincham, United Kingdom Parker Philips Insolvency Full time**About us** Parker Philips is a leading insolvency firm in the United Kingdom, specialising in providing expert advice and solutions to individuals facing financial difficulties. With our dedicated team of professionals, we aim to deliver personalised and compassionate service to our clients, guiding them through the insolvency process with integrity and...
-
Luxury Reservations
4 hours ago
Altrincham, United Kingdom Succeed Recruitment Full timeWe have a brand new, fabulous opportunity for a detail oriented, travel industry professional to join a luxury, experiential travel brand as they grow their team. Joining our client as a Reservations & Pre-Travel Services Executive, the successful will be responsible for managing and coordinating reservations for clients, ensuring a seamless and efficient...
-
Luxury Reservations
2 months ago
Altrincham, United Kingdom Succeed Recruitment Full timeWe have a brand new, fabulous opportunity for a detail oriented, travel industry professional to join a luxury, experiential travel brand as they grow their team.Joining our client as a Reservations & Pre-Travel Services Executive, the successful will be responsible for managing and coordinating reservations for clients, ensuring a seamless and efficient...
-
Luxury Reservations
2 months ago
Altrincham, United Kingdom CV-Library Full timeWe have a brand new, fabulous opportunity for a detail oriented, travel industry professional to join a luxury, experiential travel brand as they grow their team. Joining our client as a Reservations & Pre-Travel Services Executive, the successful will be responsible for managing and coordinating reservations for clients, ensuring a seamless and efficient...
-
Customer Service Advisor
3 weeks ago
Altrincham, United Kingdom CV-Library Full timeAre you ready to make a difference as a Customer Service Advisor? Our client is looking for someone who thrives on resolving customer issues efficiently and providing exceptional service. Join a dynamic team in Altrincham and help support new customers as they navigate their business journey. With a salary starting salary of £27,000, this role offers...
-
Customer Service Coordinator
6 months ago
Altrincham, United Kingdom Page-Hired Full time**Customer Service Coordinator - Altrincham** - Salary £23,000 per annum - An engaging work environment in Altrincham - Opportunities for personal and professional growth - A supportive team culture The role requires a strong communicator who can efficiently handle customer queries and provide exceptional service. The company is a well-established...
-
Customer Service Advisor
6 months ago
Altrincham, United Kingdom Pertemps Network Group Full time**Job Description**: Are you looking for a customer service role where you can earn between £26’000 - £28’000 per annum, hybrid working and Monday to Friday working hours? If so, the talent crowd have partnered with a couple of organisations who are seeking talented customer service professionals with excellent communication skills and the ability to...
-
Customer Service Representative
3 weeks ago
Altrincham, Trafford, United Kingdom Cotton Traders Full timeAbout the RoleWe are seeking a motivated Customer Service Representative to join our Contact Centre team. As a Customer Service Representative, you will be responsible for handling inbound calls from our customers, providing them with excellent customer service, and resolving any issues they may have.Key ResponsibilitiesHandle inbound calls from customers in...
-
Customer Service Advisor
1 day ago
Altrincham, Trafford, United Kingdom Halfords Full timeJob OverviewThis role is ideal for individuals who are passionate about cars and delivering exceptional customer service. As a Customer Service Advisor, you will be working in our car park, helping customers with their vehicle fitting needs.About the RoleThe successful candidate will have experience of delivering great customer service, ideally in a retail...
-
Customer Service Coordinator
5 months ago
Altrincham, United Kingdom Page Personnel Full timeOpportunity to work for a leading facilities management business - Excellent career progression **About Our Client**: The company is a well-established facilities management business, employing over 500 people. Located in Altrincham, this organisation is renowned for its commitment to outstanding customer service and its supportive, team-oriented work...
-
Customer Service Lead
1 day ago
Altrincham, Trafford, United Kingdom Arnold Clark Full timeWe are seeking a highly motivated Customer Service Lead to join our team at Arnold Clark. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and providing top-notch support to our customers.Job SummaryThis role involves working closely with the sales department to ensure that all customers receive the...
-
SEO Customer Service
6 months ago
Altrincham, United Kingdom Add People Full time**SEO Customer Service - Altrincham - 37.5 hours** **Salary 24- 26.5K** **Hybrid working** **Are you passionate about helping small businesses online?** We are looking for an account manager/customer service specialist to join our Known Locally Team, delivering next-level customer service and digital marketing services on a hugely varied portfolio of...