IT Support Officer

4 weeks ago


London, United Kingdom Lorien Full time

We are looking for a Senior IT and AV Officer for a 4 month contract, you will need to be based in the office 5 days per week in London (West End).

**You will**:

- Provide 1st, 2nd & 3rd line remote technical support for managed hardware and software
- Management & support for computer rooms, audio-visual & multimedia technologies
- Excellent problem-solving skills including an ability to diagnose complex hardware and software faults
- Excellent communication (written and oral), interpersonal and customer service skills.
- Knowledge of networking & networking protocols (TCP/IP, DHCP, DNS ). Cisco switch management.
- Will provide extensive technical support for Operating system support, Inc. Windows 10/11 and Mac OS's
- Installation of printing devices Inc. networked and local MFDs,
- Administration of user local accounts using active directory and setting up file shares.

**Skills and experience**:

- Networking TCP/IP, DHCP, DNS,
- Technical support
- Office 365 apps
- Windows and Mac OS support
- AV Technologies
- Cisco


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