IT Desktop Support
2 weeks ago
**Vertex IT Solutions is pleased to announce that we are looking for a Desktop Support Engineer**
- To provide Desktop Support Services on site for the client
**Experience**
- Proven Experience of Break-Fix Engineering
- Microsoft desktop
- Office 365 administration and support
- Active Directory
- Demonstrable experience negotiating difficult situations to a successful conclusion
**Skills**
- Common sense approach, professional attitude with attention to detail
- Ability to communicate at all levels and give clear instructions (written and verbal)
- Keen attention to detail
- Analytical and methodical
- Ability to work under own initiative and prioritise workload to meet deadlines
- Approachable and demonstrate outstanding customer service skills
- Strong technical aptitude with eagerness to learn new skills
- Self-starter who can help to formulate tactical plans to achieve department strategy
**Qualifications**
- ITIL Foundation (desirable)
- Comptia A+
- Microsoft Office/Windows 10/365
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