Second Line Desktop Support Analyst
2 weeks ago
A Second Line Desktop Support Analyst is required by a major services provider in order to support daily operations and assist end users based in London.
As Second Line Desktop Support Analyst is your role will include, but will not be limited to: providing supporting across the organisation and onsite. Furthermore, your role will involve providing AD, troubleshooting and ensuring excellent customer serviceall times.
Essential requirements of the Second Line Desktop Support Analyst is will be:
- Commercial IT experience (service / helpdesk)
- Experience working providing AD, desktop and Office 365/Outlook support
- Excellent interpersonal skills
- Working within a small team, taking ownership for a key site, with occasional travel to other sites
- An understanding of Networking would be ideal but not important
This is a very exciting opportunity for a Second Line Desktop Support Analyst where full training will be provided and progression is actively encouraged.
**This is a hybrid role - days vary. There may be requirements to support other sites based in West Midlands.
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