Customer Service Administrator

2 weeks ago


Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Service Administrator working for a leading international tobacco company.
**Your new company**Your new company is a leading international tobacco company based in Birmingham.
**Your new role**Your new role is to act as an ambassador for the organisation, serving their customers by providing product and service information, setting up / maintaining accounts, taking, and processing orders, processing transactions, maintaining accurate data and records,resolving product and service problems, fielding queries, and providing information. Help to improve services by identifying / addressing / escalating issues, preparing reports and management information as required. Contribute to the development of a teamenvironment
**What you'll need to succeed**
To succeed in this role you will need to be/have the following skills:

- Action Oriented
- Customer Focus
- Comfort Around Higher Management
- Composure
- Integrity & Trust
- Listening
- Planning
- Problem Solving
- Self-Knowledge
- Ability to adapt to potential for challenging conditions such as size of workload and/or other specific deadlines which need to be met to meet customer service targets or organisation requirements
- Ability to deal with a large variety of people (customers, clients, and others), resolving issues and conflicts remediation or dealing with
- Representing the organisation in a wholly professional manner

**What you'll get in return**
In return you will have the opportunity to work within a growing international organisation with flexible working options available and potential for longer term employment.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



  • Birmingham, United Kingdom Hart Recruitment Full time

    We are recruiting 4 x Customer Service Administrators to join our client near Birmingham City Centre, which has easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. - You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis,...


  • Birmingham, United Kingdom SF Recruitment Full time

    SF Recruitment are recruiting for Customer Service Administrators to join our clients dynamic team in Birmingham near the City Centre. They're offering a temp-perm Customer Service Administrator position with a competitive salary and fantastic opportunities for progression. £24,212 per annum Temp-Perm contract Immediate starts available! Responsibilities:...


  • Birmingham, United Kingdom EVO Group Full time

    **Customer Service Administrator (Complete)** **Location: Birmingham/Home** **Position and Job Overview** A Customer Service Administrator is accountable for the operation and administration specifically covering the service given to customers and internal sales teams, ensuring that customers receive a high level of service enabling the branch to support...


  • Birmingham, United Kingdom SF Recruitment Full time

    SF Recruitment are recruiting for Customer Service Administrators to join our clients dynamic team in Birmingham near the City Centre. They're offering a temp-perm Customer Service Administrator position with a competitive salary and fantastic opportunities for progression. £24,212 per annum Temp-Perm contract Immediate starts available! Responsibilities:...


  • Birmingham, United Kingdom Adecco UK Full time

    **Are you looking to join a and friendly team in their customer service team?** **Customer service Administrator** **Erdington, Sutton Coldfield** **£20,000- £25,000 **THE ROLE** - Handling calls and transferring to the correct department - To ensure all customer support calls are logged accurately, promoting the company by displaying a courteous and...


  • Birmingham, United Kingdom Zenith PA Full time

    **About us** Zenith PA is a business based in Birmingham. We are professional PA and Call Handling Solution Company. Whether it’s appointment scheduling, call overflow handling, or live chat management, we adapt to our clients unique requirements and work in harmony with their existing processes. **Responsibilities**: - Answer incoming customer calls...


  • Birmingham, United Kingdom The Recruitment Group Full time

    **Customer Services Administrator (Accident Claims)** - Temp to Perm Contract to Start ASAP **Salary**: £11.50ph (£23,920pa) Location: Birmingham Central (B2) Hours of Work: 40 Hours per week - between 8.00am - 6.00pm - Mon - Fri Previous experience working in a similar role is essential. Working in a fast-paced environment in a process driven role....


  • Birmingham, United Kingdom Hart Recruitment Full time

    A new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis, shifts...


  • Birmingham, United Kingdom Simple Green Energy Ltd Full time

    We are excited to announce that we are hiring for a Customer Service Adminsitrator in Birmingham! **Duties**: - Maintaining a empathetic, and professional attitude toward customers at all times. - Booking in appointments - Liaising with customers and colleagues - Completing admin duties and updating spreadsheets - Responding promptly to customer...


  • Birmingham, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. **Key Responsibilities**: - Book vehicles in for repair and liase with customers. - Organise the allocation of courtesy cars. - Administration. - Reporting. - Maintain good housekeeping. **Key Requirements**: - Have experience of working in a...


  • Birmingham, United Kingdom Quickline Couriers Full time

    We are looking for an ambitious person to join our same day courier company in our Manchester-based customer service department. Daily duties will include quoting customers, taking bookings, liaising with company drivers and suppliers, managing ongoing same day consignments, account management and customer care calls and assisting with the continued growth...


  • Birmingham, United Kingdom LRQA Full time

    Role Purpose Inspection Services provides industrial manufacturing inspection and certification services to all sections of the supply chain around the world. We support clients in mitigating the risks they face throughout the manufacturing process, whether during design, manufacture, assembly of product components, the production of prototypes, or...


  • Birmingham, United Kingdom Signode Full time

    **_Target & Purpose of the Position_** You are the first point of Customer Services contact. The role will be primarily focused on providing customer service administration support. The role will be based from our Aldridge office and will support both the UK/Ireland. **_ Content of the Position:_** - Raise customer quotations using customer specific or...


  • Birmingham, United Kingdom SCC Full time

    Role**:Customer Services Executive** Location**:Tyseley, Birmingham** Contract Type**:Temporary - 12 weeks Contract (Monday-Friday 9.00 am - 5.30 pm)** Salary Package**:£10.90 per hour** **Why SCC?** - An inclusive workplace - Excellent package: solid basic and company benefits - Hybrid working in line with role requirements - Career development and...


  • Birmingham, United Kingdom LRQA group Full time

    Job ID:40093 Location:Birmingham : 1 Trinity Park : Bi Position Category:Administration/Business Support Position Type:Employee Fixed Term **Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in...


  • Birmingham, United Kingdom Trax Express Systems Limited Full time

    Are you passionate about delivering exceptional Customer Service & Administartion? Do you enjoy problem solving within a fast paced environment? If this sounds like you, we would love to hear from you! An exciting opportunity has arisen within our Customer Services Department as a Administration Assistant. **Your responsibilities will include** - Answering...


  • Birmingham, United Kingdom The property estate agent Full time

    We are looking for a motivated and enthusiastic individual (5 days per week 10 am-5.30pm ) Lettings Negotiator to join our successful Lettings Agency. **Whilst experience is preferred it is not essential for this role.** The role is not limited to but includes the following duties: - Answering the telephone/ handling internet enquiries/ meeting and...


  • Birmingham, United Kingdom Tate Full time

    **Location: Birmingham** **Role: Customer Service** **Salary: £22,350** **Hours: 8am-5pm or 9am-6pm, 5 days a week. 1 Saturday every 3 weeks (1.5x pay)** **You will get a day off during the Saturday week.** **Hybrid after probation period, 2 days working from home.** Working within a fast paced environment, we are seeking an individual who can provide...


  • Birmingham, United Kingdom The Curve Group Full time

    We have a current opportunity for a Customer Service Advisor on a permanent basis. The position will be based in the city centre of Birmingham. For further information about this position please apply. - Purpose of the role: Working as part of the Customer Operations team to deliver the highest level of customer service and good customer outcomes. Undertake...


  • Birmingham, United Kingdom VRIL Group Full time

    As a Remote Customer Service Agent/Administrator, your role combines both customer service and administrative responsibilities, ensuring our customers receive a seamless experience and our internal processes run efficiently. In the customer service aspect of your role, you will engage directly with our customers, providing them with the information they...