Customer Services Executive
4 weeks ago
Role**:Customer Services Executive**
Location**:Tyseley, Birmingham**
Contract Type**:Temporary - 12 weeks Contract (Monday-Friday 9.00 am - 5.30 pm)**
Salary Package**:£10.90 per hour**
**Why SCC?**
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
The primary role is to proactively manage the needs, expectations and requirements of Recycling Services customers, ensuring that all opportunities to increase the business revenues are achieved and service level agreements are achieved.
You will be working as an important and integral part of a busy and dedicated team and will be continually met by customer demands and challenges that will test your administration skills, customer service expertise and judgement. Measurement of your performance will be recognised by your ability to respond quickly to customer requests and the attainment of agreed service levels on a monthly basis.
**Key Responsibilities**:
- Ensure administration and collection & onsite functions are completed, manage/handling incoming telephone enquiries, order progression, billing, invoice queries, quotations, reporting, queries and problem solving
- Attend customer review meetings (where applicable)
- Oversee projects on and off site
- Develop and maintain relationships with customer contacts & SCC account managers and gaining more account knowledge
- Act as the secondary escalation path and overseeing day to day issues
Project a pro-active and positive attitude when communicating with external/internal customers
- Maintain a friendly, professional service at all times
Skills and experience:
- Solid understanding of Microsoft Office and strong computer literacy skills
- Ability to work in a target driven environment whilst maintaining quality and agreed service levels
- SC Clearance will be mandatory requirement for this job role for the successful applicant
**Job Types**: Full-time, Temporary contract
Contract length: 12 weeks
**Salary**: From £10.90 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: 241
-
Customer Service Executive
2 weeks ago
Birmingham, United Kingdom Glue Resourcing Full timeThe Role: Customer Service Executive Location: Coventry Salary: £30,000 per annum Status: Permanent Hours: Monday to Friday Your Mission: The Customer Service Executive will be responsible for h andling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience click apply for full job...
-
Customer Service Executive
2 weeks ago
Birmingham, United Kingdom Glue Resourcing Full time €30,000The Role: Customer Service Executive Location: Coventry Salary: £30,000 per annum Status: Permanent Hours: Monday to Friday Your Mission: The Customer Service Executive will be responsible for h andling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience click apply for full job...
-
Customer Service Executive
5 days ago
Birmingham, United Kingdom Sytner Group Full time**About the role** Graypaul Birmingham are looking to recruit a Customer Service Executive to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Customer...
-
Customer Service Executive
1 month ago
Birmingham, United Kingdom Fusion People Ltd Full timeAre you ready for a fun and rewarding job that utilises your problem-solving skills in a challenging and fast-paced environment? We are looking for a talented customer service executive to join our dedicated team and provide the exceptional customer service that is the foundation of our company. You will be supporting end users with leak alerts, booking...
-
Customer Service Executive
1 month ago
Birmingham, United Kingdom AA Acquisitions Ltd Full timeAre you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. **Responsibilities**: - Provide exceptional customer service to clients via various face to face channels - Assist customers with...
-
Customer Services Team Leader
2 weeks ago
Birmingham, United Kingdom Glue Resourcing Full time €30,000The Role: Customer Service Executive Permanent Hours: Monday to Friday Your Mission: The Customer Service Executive will be responsible for h andling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience click apply for full job details
-
Customer Service Executive
2 weeks ago
Birmingham, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service Executive / Customer Service Advisor** ***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period. Working in a nice clean building and within a great team...
-
Customer Service Executive
2 weeks ago
Birmingham, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service Executive / Customer Service Advisor** ***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period. Working in a nice clean building and within a great team...
-
Customer Service Executive
7 days ago
Birmingham, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service Executive / Customer Service Advisor** ***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period. Working in a nice clean building and within a great team...
-
Customer Service Executive
5 hours ago
Birmingham, United Kingdom The Best Connection Employment Group Full time**Title: Customer Service Executive / Customer Service Advisor** ***VARIETY OF SHIFTS AND LONG TERM ROLES** Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives, with positions leading to permanent after a successful trial period. Working in a nice clean building and within a great team...
-
Customer Services Account Executive
2 weeks ago
Birmingham, United Kingdom THE SELECTION PARTNERSHIP LTD Full time**Customer Services Account Executive, Birmingham, £26-28k+ (Company Pension, Free Car Parking)** My client is an established Print Company who is able to small and large format print solutions ranging from Business Cards and Brochures through to the manufacture and installation of Point of Sale and Exhibition Graphics. They are now looking to further...
-
Customer Service Executive
4 hours ago
Birmingham, United Kingdom Euro Packaging UK ltd Full time**EP Group** EP Group is an award winning global packaging manufacturer with production facilities across Europe and South East Asia. We specialise in a range of paper and plastic based packaging products selling to many of the world’s largest retailers. **Customer Service Executive - Helpdesk** **Contract**:12 months...
-
Customer Services Advisor
2 hours ago
Birmingham, United Kingdom Kelly Services Full timeMy client a luxury clothing manufacturer, based in Birmingham is looking for a experienced **Customer Service Advisor** to join their team. The role is focused on providing excellent customer service to their UK and International customer bases and supporting their omnichannel offering. This role does not require cold calling, but theydo require all customer...
-
Customer Experience Executive
2 weeks ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full timeCustomer Experience ExecutiveLocation: Birmingham City CentreSalary: £25,000BCR/OO/11106 Bell Cornwall Recruitment are pleased to be hiring for a Customer Experience Executive. Our client is a forward thinking, reputable utilities company with university students at the heart and focus of the company. Our client is searching for a professional individual...
-
Junior sales
1 month ago
Birmingham, United Kingdom Iidem Full timeJunior sales & customer service executiveFeel like youre moving nowhere in your career?Are you bored working in hotel/hospitality, and feeling each day is so repetitive?Calling out those who are ready to change their lifestyle and are longing for that successful life. If this describes you, well keep reading!We are a fast-paced and ever dynamic sales...
-
Customer Experience Executive
2 weeks ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full timeCustomer Experience Executive Location: Birmingham City Centre Salary: £25,000 BCR/OO/11106 Bell Cornwall Recruitment are pleased to be hiring for a Customer Experience Executive. Our client is a forward thinking, reputable utilities company with university students at the heart and focus of the company. Our client is searching for a professional ...
-
Customer Service Executive
1 month ago
Birmingham, United Kingdom C.P Marketing Group Full time**Duties**: - Engage with customers in various face to face channels - Provide exceptional customer service to clients in person - Respond to customer inquiries and resolve issues in a timely and professional manner - Collaborate with other departments to ensure customer satisfaction - Utilize data entry skills to input and update customer information in...
-
Customer Experience Executive
2 weeks ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full timeCustomer Experience ExecutiveLocation: Birmingham City CentreSalary: £25,000BCR/OO/11106Bell Cornwall Recruitment are pleased to be hiring for a Customer Experience Executive. Our client is a forward thinking, reputable utilities company with university students at the heart and focus of the company. Our client is searching for a professional individual...
-
Customer Success Executive
5 days ago
Birmingham, United Kingdom Panoramic Care Full time**Job Title**:Customer Success Executive **Location**: Birmingham **Duration**: Permanent role **Salary**: £26,000/Year + Bonuses & Commissions (capped, KPI driven) **Type**: On-site | Mon-Fri We are looking for a fantastic customer service executive to join one of the UK's fastest-growing healthcare technology companies in Central Birmingham. Someone...
-
Junior sales
1 week ago
Birmingham, United Kingdom Iidem Full timeJunior sales & customer service executive Feel like youre moving nowhere in your career? Are you bored working in hotel/hospitality, and feeling each day is so repetitive? Calling out those who are ready to change their lifestyle and are longing for that successful life. If this describes you, well keep reading! We are a fast-paced and ever dynamic sales...