Customer Service

4 months ago

Worksop, United Kingdom DHL Full time

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Customer Service Advisor
Location: Worksop S80 3FY
Contract Type: Permanent (Full-Time)
Shift pattern: Monday - Friday 37.5 hours - working 8 hour shifts between the hours of 6:00am and 18:30pm (some Saturday working may be included)

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

If this sounds like a team you'd like to joinkeep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;
- Collecting Proof of Delivery notes from hauliers and managing the records in the system
- Liaising with customer delivery and collection points to handle any queries and issues
- Live monitoring of the schedule throughout the day and supporting driver queries with live issues

You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

- Customer service experience is essential, within a Supply Chain or Logistics background would be advantageous
- Great communication skills - both written and verbal
- Resilient with conflict management skills, is an advantage
- Good IT skills - knowledge of Microsoft Applications, such as Teams, Outlook and Excel

What will you get in return?

As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education. You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.

What you'll need to do next?

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

  • Customer Service Representative

    2 weeks ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer interactions are handled in a professional...

  • Customer Service Representative

    2 weeks ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer interactions are handled in a professional...

  • Customer Service Representative

    2 weeks ago

    Worksop, Nottinghamshire, United Kingdom Elevation Recruitment Group Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Service Advisor to join our team at Elevation Recruitment Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and working collaboratively with our team to achieve our goals.Key...

  • Customer Service Representative

    2 weeks ago

    Worksop, Nottinghamshire, United Kingdom Elevation Recruitment Group Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Service Advisor to join our team at Elevation Recruitment Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and working collaboratively with our team to achieve our goals.Key...

  • Customer Service Representative

    3 weeks ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job DescriptionRapier Employment is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer interactions are handled in a professional and courteous manner.Key...

  • Customer Service Representative

    4 hours ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for delivering exceptional customer service and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Provide high-quality customer service...

  • Customer Service Representative

    2 weeks ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level of service.Key...

  • Customer Service Representative

    2 weeks ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level of service.Key...

  • Customer Service Representative

    6 days ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via phone and other communication...

  • Customer Service Representative

    6 days ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via phone and other communication...

  • Customer Service Representative

    13 hours ago

    Worksop, Nottinghamshire, United Kingdom Job&Talent Full time

    Customer Service and Relationship Development RoleWe are seeking a skilled Customer Service and Relationship Development professional to join our team at Job&Talent in Worksop. As a key member of our client's strategic relationship team, you will play a vital role in coordinating and developing our client's relationship with their customers.In this role, you...

  • Customer Service Representative

    10 hours ago

    Worksop, Nottinghamshire, United Kingdom Job&Talent Full time

    Customer Service and Relationship Development RoleWe are seeking a skilled Customer Service and Relationship Development professional to join our team at Job&Talent in Worksop. As a key member of our client's strategic relationship team, you will play a vital role in coordinating and developing our client's relationship with their customers.In this role, you...

  • Customer Service Representative

    3 days ago

    Worksop, Nottinghamshire, United Kingdom Job&Talent Full time

    Job OverviewAt Job&Talent, we are seeking a highly skilled Customer Service and Debrief Admin to join our team in Worksop. As a key member of our client's strategic relationship team, you will play a vital role in coordinating and developing our client's relationship with their customer.Key Responsibilities• Coordinate and develop our client's strategic...

  • Customer Service Representative

    3 days ago

    Worksop, Nottinghamshire, United Kingdom Job&Talent Full time

    Job OverviewAt Job&Talent, we are seeking a highly skilled Customer Service and Debrief Admin to join our team in Worksop. As a key member of our client's strategic relationship team, you will play a vital role in coordinating and developing our client's relationship with their customer.Key Responsibilities• Coordinate and develop our client's strategic...

  • Customer Service Representative

    4 months ago

    Worksop, United Kingdom Network Blinds Ltd Full time

    We are a manufacturing business based in Worksop opposite the main Sainsburys on Highgrounds Road. We are looking for someone to join our team in the office. You must be of a vibrant nature who can represent the company using good telephone skills and have a nice manner. Full training will be given. **Responsibilities**: - Provide exceptional customer...

  • Customer Services Manager

    3 months ago

    Worksop, United Kingdom Emprego UK Full time

    Salary: £34,000 - Region: Worksop - Job Type/Function: Transport - Contract Type: Permanent - Total number of weekly/annual hours: 37.5 Pay Rate: £34,000 Shift Pattern: Monday-Friday Contract Type: Permanent (Full-Time) Location: Manton Wood (S80 3FY) DHL, an award winning global supply chain business is seeking a Customer Service Manager to play a vital...

  • Customer Service Advisor

    3 months ago

    Worksop, United Kingdom Emprego UK Full time

    Salary: £22,258.50 to 24,282 - Region: Worksop - Job Type/Function: Transport - Contract Type: Permanent - Total number of weekly/annual hours: 37.5 Pay Rate: £22,258.50 to £24,282 Shift Pattern: Monday-Friday Contract Type: Permanent (Full-Time) Location: Manton Wood (S80 3FY) DHL, an award winning global supply chain business is seeking a Customer...

  • Customer Service Representative

    7 days ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to clients.Key Responsibilities:Provide timely and effective customer service via phone and other communication...

  • Customer Service Representative

    7 days ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to clients.Key Responsibilities:Provide timely and effective customer service via phone and other communication...

  • Customer Service Representative

    7 days ago

    Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job DescriptionCustomer Service AdvisorWorksopSalary and Benefits£12.20ph Monday to FridayWorking Hours06:00 - 14:00 / 08:00 - 16:00 / 10:00 - 18:00 with an average of 40 hours as an average working week.Role InformationRapier Employment have an opportunity for a Customer Service Advisor for our client based in Worksop. The role is temporary ongoing but...