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Customer Service Representative

2 months ago


Worksop, Nottinghamshire, United Kingdom Rapier Full time
Customer Service Advisor Opportunity

Rapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to clients.

Key Responsibilities:
  • Provide timely and effective customer service via phone and other communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Work collaboratively with the support team to achieve customer satisfaction and resolve issues efficiently.
  • Utilize Microsoft Packages to manage customer data and generate reports.
  • Maintain accurate and up-to-date records of customer interactions.
Requirements:
  • At least two years' experience in a similar customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Knowledge of Microsoft Packages and data entry skills.
  • Good numerical and IT skills.
About Rapier Employment:

Rapier offers over 30 years of excellence in providing dedicated workers to leading third-party clients. We are committed to sourcing, supplying, and placing both temporary and permanent workers into a full range of commercial, production, and logistics positions.