Customer Service Representative
2 months ago
Rapier Employment is seeking a Customer Service Advisor to join our client's team in Worksop. This is a temporary ongoing position with the possibility of becoming permanent for the right candidate.
Key Responsibilities:- Provide exceptional customer service to clients via phone, email, or other communication channels.
- Work collaboratively with the team to resolve customer queries and issues.
- Meet and exceed performance targets, including response times and customer satisfaction ratings.
- Stay up-to-date with product knowledge and company information to provide accurate and helpful responses.
The working hours for this role are flexible, with options of 06:00-14:00, 08:00-16:00, or 10:00-18:00, with an average of 40 hours per week. The hourly rate is £12.20.
What We Offer:Rapier Employment is committed to providing a supportive and inclusive work environment. As a Customer Service Advisor, you will have the opportunity to develop your skills and knowledge, work with a talented team, and contribute to the success of our client's business.
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