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Customer Service Representative

2 months ago


Worksop, Nottinghamshire, United Kingdom Rapier Full time
Customer Service Advisor Opportunity

Rapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and effective customer service via phone and other communication channels.
  • Work effectively as part of a team to achieve sales and customer service targets.
  • Utilize Microsoft Packages to manage customer data and generate reports.
  • Develop and maintain a thorough understanding of our client's products and services.
  • Identify and resolve customer complaints in a professional and courteous manner.
Requirements:
  • At least two years' experience in a similar customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of Microsoft Packages and data entry skills.
  • Good numerical and IT skills.
What We Offer:
  • A competitive hourly rate.
  • A temporary ongoing opportunity with the possibility of becoming permanent.
  • Opportunities for career development and training.
  • A supportive and dynamic work environment.