Customer Service Advisor

3 months ago


Worksop, United Kingdom Emprego UK Full time

Salary:
£22,258.50 to 24,282
- Region:
Worksop
- Job Type/Function:
Transport
- Contract Type:
Permanent
- Total number of weekly/annual hours:
37.5

Pay Rate: £22,258.50 to £24,282
Shift Pattern: Monday-Friday
Contract Type: Permanent (Full-Time)
Location: Manton Wood (S80 3FY)

DHL, an award winning global supply chain business is seeking a Customer Service Advisor to play a vital role coordinating and developing our strategic relationship with our customer on site at Manton Wood. In this role you will support the successful delivery of customer services through customer engagement, query resolution and proactive communications

**WHAT DOES THE ROLE ENTAIL?**
- Proactive and reactive communication with customers
- Investigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where required
- Liaising with planning and transport regarding late and failed deliveries as well as re-booking
- Supporting the continuous improvement of customer services department

**WHAT DO WE NEED FROM YOU?**
- Excellent communication and interpersonal skills
- Customer Services experience
- Good conflict management experience
- Experience using the Transport Management System, Microlise

**WHY CHOOSE US?**

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP Service
- Hundreds of discounts (including Retail, Childcare + Gym)
- Affordable loans & Enhanced Pension Scheme

**OUR APPROACH TO DIVERSITY & INCLUSION**

**BE AN ESSENTIAL PART OF EVERYDAY LIFE**

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers



  • Worksop, United Kingdom Elevation Recruitment Group Full time

    Bilingual Customer Service Advisor Urdu, Hindi or Punjabi Competitive Salary - DOE  Elevation Recruitment are thrilled to be working with an established business based in Pudsey, as they are looking to recruit their next Customer Service Advisor. The successful Customer Service Adviser will need to be fluent in either Urdu, Hindi or Punjabi.  The duties...

  • Service Advisor

    4 months ago


    Worksop, United Kingdom Tallgrass Recruitment Full time

    **HGV Service Advisor: Worksop.** **Overview**: We are seeking a dedicated Service Advisor to join our team. The Service Advisor will be responsible for assisting customers with their vehicle service needs and ensuring a positive experience. **Duties**: - Greet customers and assess their service requirements - Provide recommendations on necessary repairs...


  • Worksop, United Kingdom Greencore Group Full time

    **Why Greencore?** We’re a leading manufacturer of convenience food in the UK and our purpose is to make every day. We’re a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK’s food retailers with everything from Sandwiches,...


  • Worksop, United Kingdom Greencore Group Full time

    **Why Greencore?** We’re a leading manufacturer of convenience food in the UK and our purpose is to make every day. We’re a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK’s food retailers with everything from Sandwiches,...


  • Worksop, United Kingdom Safetykleen Full time

    **Monday to Friday - No Weekends - OTE £33K** **The Opportunity?** We are recruiting a Customer Retention Advisor to join us at Safetykleen. Our customers are the heart of our company, and this role is pivotal in ensuring our customers are receiving the highest level of service, and if not, your role will be to listen and act through to resolution. This...


  • Worksop, United Kingdom Sainsburys Full time

    **Customer Service Travel Money Advisor** - 230002XS) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job DescriptionRapier Employment is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Provide excellent customer service via phone, email,...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job DescriptionCustomer Service AdvisorWorksopSalary and Benefits£12.20ph Monday to FridayWorking Hours06:00 - 14:00 / 08:00 - 16:00 / 10:00 - 18:00 with an average of 40 hours as an average working week.Role InformationRapier Employment have an opportunity for a Customer Service Advisor for our client based in Worksop. The role is temporary ongoing but...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job DescriptionCustomer Service AdvisorWorksopSalary and Benefits£12.20ph Monday to FridayWorking Hours06:00 - 14:00 / 08:00 - 16:00 / 10:00 - 18:00 with an average of 40 hours as an average working week.Role InformationRapier Employment have an opportunity for a Customer Service Advisor for our client based in Worksop. The role is temporary ongoing but...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level of service.Key...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level of service.Key...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer interactions are handled in a professional...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job Title: Customer Service AdvisorRapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer interactions are handled in a professional...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a Customer Service Advisor to join our client's team in Worksop. This is a temporary ongoing position with the possibility of becoming permanent for the right candidate.Key Responsibilities:Provide exceptional customer service to clients via phone, email, or other communication channels.Work...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a Customer Service Advisor to join our client's team in Worksop. This is a temporary ongoing position with the possibility of becoming permanent for the right candidate.Key Responsibilities:Provide exceptional customer service to clients via phone, email, or other communication channels.Work...

  • Customer Advisor

    4 months ago


    Worksop, United Kingdom The Storage Team Full time

    **Job description** **Customer Sales Advisor Position, 20 hours Worksop S81 8AD** Undergoing rapid expansion from 12 up to 20+ stores in the next 3 years - now is the time to join a growing company in a thriving industry. The Storage Team offer top quality self-storage, business space, office space, virtual addresses and much more. We are _The Place For...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job DescriptionCustomer Service AdvisorWorksopSalary and Benefits£12.20ph Monday to FridayWorking Hours06:00 - 14:00 / 08:00 - 16:00 / 10:00 - 18:00 with an average of 40 hours as an average working week.Role InformationRapier Employment have an opportunity for a Customer Service Advisor for our client based in Worksop. The role is temporary ongoing but...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Job DescriptionCustomer Service AdvisorWorksopSalary and Benefits£12.20ph Monday to FridayWorking Hours06:00 - 14:00 / 08:00 - 16:00 / 10:00 - 18:00 with an average of 40 hours as an average working week.Role InformationRapier Employment have an opportunity for a Customer Service Advisor for our client based in Worksop. The role is temporary ongoing but...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via phone and other communication...


  • Worksop, Nottinghamshire, United Kingdom Rapier Full time

    Customer Service Advisor OpportunityRapier Employment is seeking a skilled Customer Service Advisor to join our team. As a key member of our client's support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via phone and other communication...