Service Advisor

7 months ago


Worksop, United Kingdom Tallgrass Recruitment Full time

**HGV Service Advisor: Worksop.**

**Overview**:
We are seeking a dedicated Service Advisor to join our team. The Service Advisor will be responsible for assisting customers with their vehicle service needs and ensuring a positive experience.

**Duties**:

- Greet customers and assess their service requirements
- Provide recommendations on necessary repairs and maintenance
- Schedule service appointments and follow up with customers
- Communicate with the service team to ensure timely completion of work
- Upsell additional services or products as needed
- Handle customer inquiries and complaints in a professional manner

**Skills**:

- Strong customer service skills with a focus on customer satisfaction
- Ability to upsell services and products effectively
- Basic mechanical knowledge to understand vehicle issues and repairs
- Proficiency in cash handling for processing payments

If you are passionate about delivering exceptional customer service, have a knack for upselling, possess basic mechanical knowledge, and are comfortable handling cash transactions, we would love to have you on our team. Join us in providing top-notch service to our valued customers.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: SA-002


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