Customer Service Advisor

7 months ago


Worksop, United Kingdom Blinds Direct Online Full time

**Job description**

We have been operating a busy manufacturing business in Worksop since 1992 and are located opposite Sainsbury's on Highgrounds and have a large parking facility.

We require an outgoing person to join our team. The successful applicant should be able to work as part of a busy team, but also able to work on their own initiative. Be polite and considerate towards their colleagues and customers alike. Computer literacy is essential, along with good timekeeping and good attendance.

**Duties include**
Checking orders received and payment allocation
Transfer cleared orders to the manufacturing system Approve orders to be released for manufacture
Monitor the orders in progress to ensure delivery dates are adhered to
Liaising with our carrier companies regarding deliveries and damages
Dealing with sample requests to be sent by post and telephone follow up to convert sales
Taking all telephone calls
Knowledge of Outlook preferable

Good IT skills
Maintaining and updating spreadsheets

**Job Types**: Full-time, Permanent

Pay: From £17846.40 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- On-site parking

Schedule:

- 6 hour shift
- Monday to Friday

Ability to commute/relocate:

- Worksop, S80 3AT: reliably commute or plan to relocate before starting work (required)

Work Location: In person

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: 30 per week

**Benefits**:

- Canteen
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: bdo04



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