Senior Clinical Administrator

5 months ago


Bury St Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
Are you an excellent communicator with an eye for detail?

Do you have excellent administrative and IT skills?

Are you looking for an exciting and rewarding challenge?

Are you confident, proactive and able to work to maintain a strong degree of confidentiality?

If you answered yes to the above, we have the perfect opportunity for you. An exciting and rare opportunity has arisen for a senior clinical administrator to work on Southgate Ward at Wedgwood House.

Southgate is a 18 bed mental health ward, providing treatment and support to working aged adults. We are looking for a senior clinical administrator on a permanent contract to join our team and provide dedicated support to both our consultants and the ward, with managerial responsibility for a clinical administrator.

**Main duties of the job**:
You will manage the administrative leadership of the ward, ensuring that all administrative tasks are completed in a timely manner. The post will also include providing support to the ward manager and other clinical staff.

You will be able to work flexibly to meet service needs. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Benefits included with this role are:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

**Detailed job description and main responsibilities**:
Please see the attached Job Description/Person Specification for full details.

The role is for a senior administrator who will have managerial responsibility for the administrative process and team for a mental health ward.

This role is ward based and suits an individual who is seeking to develop their administrative career.

**Person specification**:
**Qualifications**:
**Essential criteria**:

- NVQ 3 Business Administration or equivalent or willing to work towards

**Desirable criteria**:

- Knowledge of trust electronic record system

**Experience**:
**Essential criteria**:

- Understanding and experience in a full range of Administration systems gained through senior level
- Working on own initiative without supervision

**Desirable criteria**:

- Day to day line management

**Skills**:
**Essential criteria**:

- Excellent and articulate communication skills
- Advanced typing skills including audio typing

**Desirable criteria**:

- Ability to Prioritise
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. _
- Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). _
- DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) _
- Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so._
- The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is com



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