Senior Administrator

2 weeks ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

We have a vacancy for a full-time Senior Administrator in our Countywide Children’s Speech and Language Therapy team.

This critical role underpins the effective running of the service by providing administrative support for the leadership team, managing the departmental HR processes for staffing, as well as leading the countywide admin team in their offer of appointments to service users, management of information and the support they offer to the therapy team.

This role would suit an established or aspiring leader with good people skills, an analytical mind, excellent organisational, IT skills and communication skills. If you are decisive, able to work independently and forward thinking then we would love to hear from you. Experience in the NHS or similar organisation is an advantage.

With the option to work in either of the admin bases; Bury St Edmunds / Ipswich, with a requirement to travel and work in the alternate base, hybrid working is available.

If you are interested in this role, have the necessary skills, experience and qualities, please contact Isobel Crichton-Smith Service Lead on 07903877694 or 01284 741732 for an informal discussion about this exciting opportunity to join our team.

**The post holder will**:

- Support Service lead with response to service-related data including analysis & reporting.
- Lead on all aspects of the administration relating to staff management using ESR.
- Lead on the preparation and management of vacancies.
- Oversee maternity, paternity, adoption leave, requests to increase/reduce hours, resignation, and retirements, ensuring smooth role transitions and effective leave management and contractual adjustments.
- Organise & minute meetings.
- Provide leadership for countywide admin team ensuring balance between appointing services, information management and effective support for clinicians.
- Manage appointments & waiting lists to meet KPIs including Referral to Treatment Time (18 weeks).
- Maintain service clinical record systems to a high standard, to take a lead on SystmOne use.
- Oversee management of Education, Health and Care Plan requests.
- Manage administrator post/s, to include yearly appraisal & regular check-ins.
- Oversee service-related induction for new staff & students, (IT access & equipment).

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Please see the full job description for more information

Car parking will be discussed at interview stage


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