Customer Service Assistant

2 weeks ago


Welwyn Hatfield, United Kingdom Hertfordshire CC Full time

**Advert Information** Job Title**: Customer Service Assistant
**Location**: Welwyn/Hatfield
**Starting Salary**:£21,189 with the opportunity to progress to a maximum of £21,575 per annum (pro rata for part-time)
**Hours**: 6.5 hours per week
**Contract**: Permanent

**Diversity**:We are an inclusive employer and value a diverse workforce

Working as part of a team, you will deliver excellent customer service to the library customers, ensuring all information services and resources are available to members of the public.

For an informal discussion about the post, please contact Rahini Kandan-Goode, Customer Service Supervisor or Paula Phillips, Library Manager on 01438 864967.

**Closing Date**: 29.01.2023
**Interview Date**: 10.02.2023

**Further Information** Benefits of Working for HCC**:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes
- **Knowledge and Experience**: What knowledge & experience do you have of working in a customer focussed environment?
- **Customer Service**: Give an example of a time when you provided excellent customer service while promoting/ supporting an event
- **Organisation**: Tell us how you have organised and prioritised tasks and been methodical both individually and as part of the team, and how you have used initiative and problem-solving skills to resolve issues.
- **IT Skills**: Tell us how you use IT and how you may have helped others to use IT.

**Additional Information** English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Job Reference: HCC21364



  • Welwyn Hatfield, United Kingdom Hertfordshire CC Full time

    **Advert Information** Job Title**: Customer Service Assistant **Location**: Welwyn Garden City **Starting Salary**:£21,189 with the opportunity to progress to a maximum of £21,575 per annum (pro rata for part-time) **Hours**: 6.5 hours per week **Contract**: Permanent **Diversity**:We are an inclusive employer and value a diverse workforce **Job...


  • Welwyn Hatfield, United Kingdom Hertfordshire CC Full time

    **Advert Information** Job Title**: Assistant Customer Service Supervisor **Location**: Welwyn Garden City Library **Starting Salary**:£21,575 with the opportunity to progress to a maximum of £24,054 per annum (pro rata for part-time) **Hours**: 22.5 hours per week **Contract**: Permanent **Diversity**:We are an inclusive employer and value a diverse...


  • Hatfield, United Kingdom University of Hertfordshire Full time

    **Post Title**: Library Customer Service Assistant**SBU/Department**: Library and Computing Services**FTE**: 1 FTE (working 37 hours per week)**Duration of Contract**: Permanent**Salary**: UH3 £23,149 per annum**Location**: College Lane Campus and De Havilland Campus**Are you looking for an active role within a library environment?** **Main duties and...


  • Welwyn Garden City, United Kingdom Hertfordshire County Council Full time

    Job Title: Customer Service Assistant Location: Welwyn Garden City Starting Salary: £21,189 with the opportunity to progress to a maximum of £21,575 per annum (pro rata for part-time) Hours: 6.5 hours per week Contract: Permanent Diversity: We are an inclusive employer and value a diverse workforce Job Duties: An exciting opportunity to join a friendly...

  • Performing Arts

    4 weeks ago


    Welwyn Hatfield, United Kingdom Hertfordshire CC Full time

    **Advert Information** Job Title**: Performing Arts - Library Assistant **Location**: Central Stocks Unit, Welwyn Garden City **Starting Salary**:£21,189 with the opportunity to progress to £22,369 per annum - Pay increase pending **Hours**: 37 hours per week **Contract**: Permanent **Diversity**:We are an inclusive employer and value a diverse...

  • Customer Assistant

    4 weeks ago


    Hatfield, United Kingdom M&S Full time

    **Summary** Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well. Be the voice of our...


  • Welwyn Garden City, United Kingdom Hertfordshire CC Full time

    **About the team** An exciting opportunity to join a friendly team on a Saturday delivering exceptional customer service, assisting with events and helping children and adults in the library **About the role** You will be joining a creative team and have the opportunity for involvement in events. No one day is the same and having a positive and flexible...


  • Hatfield, United Kingdom BT Full time

    1st Line Customer Service Specialist **Job Req ID**:17287**Posting Date**:12 Jun 2023**Function**:Customer Service**Location**:Hatfield Business Park, Hatfield, United Kingdom**Salary**:Competitive with benefits**Closing Date**: 22/06/2023 - **Location**:Hatfield - **Working Hours**:Full time**Why business?** Our aim is to create a world-class BT Business...


  • Hatfield, United Kingdom BT Full time

    1st Line Customer Service Specialist **Job Req ID**:17280**Posting Date**:12 Jun 2023**Function**:Customer Service**Location**:Hatfield Business Park, Hatfield, United Kingdom**Salary**:Competitive with benefits**Closing Date**: 22/06/2023 - **Location**:Hatfield**Working Hours**: Part time 10am - 2:30pm (Flexible)**Why Business?** Our aim is to create a...


  • Welwyn Garden City, United Kingdom Hertfordshire CC Full time

    **Advert Information** Job Title**: Assistant Customer Service Supervisor **Location**: Welwyn Garden City **Starting Salary**:£21,575 with the opportunity to progress to £24,054 per annum (pro rata for part-time) - Pay increase pending **Hours**: 24.50 per week **Contract**: Fixed until 31.10.2024 Do you want to make a difference in the community? The...


  • Welwyn, United Kingdom Clearline Recruitment Full time

    Our client is a pharmaceutical company that has been supporting patients for over 100 years in the UK and is a market leader globally. They are looking for a Customer Services Partner to join their Welwyn-based team. This is a temporary contract, until April 2024, and the client is happy to consider hybrid working arrangements. Our client is a...


  • Welwyn Garden City, United Kingdom PayPoint IT Full time

    **We are looking for people, with the right skills, commitment and capability to deliver a service to consumers assisting them with their queries to ensure they can access their DWP allowance/payments. If you have a genuine dedication to help customers, your customer-focused, and able to deliver exceptional service with empathy and compassion to people who...


  • Hatfield, United Kingdom University of Hertfordshire Full time

    Main duties and responsibilities The Campus Services Assistant will be working in the team which completes a range of Facilities Tasks. The tasks can include: Portering : To be involved in manual handling activities across the University, these can include office moves, classrooms resets, or the moving of equipment. Post and Goods : To support with...


  • Welwyn Garden City, United Kingdom Hobson Prior Full time

    **Salary**: Negotiable**Job type**: Interim/Contract **Location**: Welwyn Garden City, England **Function**: Commerical, Sales **Posted**:10/08/2023 **Ref**: BBBH23349 - Hi I'm Anton , I manage this role Hobson Prior are looking for a Customer Service Partner - Customer Services to join a brilliant pharmaceutical organisation on a contract basis. Our...


  • Hatfield, United Kingdom University of Hertfordshire Full time

    **Post title**: Campus Services Assistant x2 positions available**SBU/Department**: Department of Estates / Campus Services**FTE**: 1.0 FTE (working 37 hours per week)**Duration of contract**: Permanent**Salary**: UH3 (Upper) £23,144pa with potential to progress to £23,700 by annual increments on achieving designated skills and experience.**Annual Leave**:...

  • Supply Chain

    7 days ago


    Welwyn, United Kingdom Huntress Full time

    The Supply Chain & Customer Services Partner - Customer Services is responsible for: - Aligning their personal purpose to the Organisational North Star to enable them to flourish and shine in their role - Utilising their skills and capabilities, and working flexibly as part of empowered, self-managed, multi-skilled teams (where appropriate), to ensure...

  • Customer Assistant

    4 weeks ago


    Welwyn Garden City, United Kingdom Morrisons Full time

    Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers...

  • Customer Service

    4 weeks ago


    Welwyn Garden City, United Kingdom Talent Nexus for Black Point Recruitment Full time

    **ASAP START** We are looking for positive and hard working individual to join a well known transport company as a Customer Service Supervisor at a site in Hatfield. **Your responsibilities will include -** - Working with the Customer Service team as required and during exceptionally busy periods, especially with regards to logging items of lost property...


  • Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    You will be working 18 hour per week Monday, Friday and Saturday 12noon - 6pm - training will be at our head office in Welwyn Garden CIty AL7 1EL- **We are looking for people, with the right skills, commitment and capability to deliver a service to consumers assisting them with their queries to ensure they can access their DWP allowance/payments. If you have...


  • Welwyn Garden City, United Kingdom CALA Group Full time

    **About The Role**: **Purpose**: - To be the first point of contact for customers with defects; coordinating remedial works with purchasers, nominated subcontractors and Cala Maintenance Operatives. You will be providing outstanding customer service to our homeowners to ensure resolution of issues within 30 days, as well as wider administrative support to...