Supply Chain

4 weeks ago

Welwyn, United Kingdom Huntress Full time

The Supply Chain & Customer Services Partner - Customer Services is responsible for:

- Aligning their personal purpose to the Organisational North Star to enable them to flourish and shine in their role
- Utilising their skills and capabilities, and working flexibly as part of empowered, self-managed, multi-skilled teams (where appropriate), to ensure Foundational work (where applicable) and Squad-prioritised work is delivered in line with Organisational principles
- Working collaboratively and sharing expertise across the organisation to remove silos and duplication, ensure efficient use of similar skill-sets, and to ultimately support common pursuit of the North Star
- Acting as a guardian for high standards of compliance, ethics and safety; putting patients at the centre of all actions by consistent business behaviour that complies with applicable laws, industry codes and our Code of Conduct.
- Contributing to resource planning/sharing across Chapters to ensure Chapters are fully resourced to meet evolving priorities of the Organisation and Customers, and any resource constraints are constructively flagged, with a collaborative approach to find solutions (for example, by working outside of their "home" Chapter capabilities to enable greater flexibility and fluidity of Organisational resourcing)
- Where applicable, ensuring "Foundational work" is completed, with continual review of HOW it's done to drive efficiency and minimise resource required to do it (without compromising on necessary standards)
- Ensuring ruthless prioritisation to avoid Chapter "work-creep" outside of Foundational work, Squad-prioritised work and Personal Development.
- Involvement in Squads and Squad work (Affiliate or others) and Global activities, as required
- Owning their development to ensure they are continually growing skills and capabilities within their Chapter (and where appropriate, in other Chapters) in line with their passion and the needs of the Organisation (present and future)
- Increasingly demonstrating the VACC (Visionary, Architect, Catalyst, Coach) roles, as they develop their personal skills and capabilities, to positively support colleagues

Individuals should be operating in one or more of the following categories:

- Independently leads on business critical activities within the Chapter and supports the development of other Chapter members. Proactively collaborates with squads, chapters, global teams and external organisations on specific business challenges and leads on high level interactions with customers and suppliers. Promotes continual improvement and agile working in Customer Care and Supply Chain processes, suppliers, systems and capabilities,
- Provides expert level leadership on more complex business challenges and strategy and is able to influence and challenge at all levels of the organization, locally and globally. Actively supports the development of Chapter Members.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

Date
09/08/2023

Job Ref.
402930RG

**Reece Gunning**

Consultant
- 020 7759 7950

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