Resource Department

6 months ago


Manchester, United Kingdom Airborne Environmental Consultants Full time

**Commercial Co-ordinator - Resource Department**

**Trafford Park**
Competitive Salary + Excellent Benefits

The Commercial Co-ordinator is a critical position at AEC.

Responsible for booking of chargeable work to assigned members of the site team (commercial surveyors/project managers/analysts), setting up of projects to the correct commercial outcome. Working with defined contracts, and KPI’s this role will coordinate and deliver the project to the satisfaction of the customer and to meet the minimum daily return for chargeable staff and for the profitability and efficiency of the business.

The role will suit a well organised, confident and determined person. You will be making quick decisions and working on a reactive desk.

No two days are ever the same

**Responsibilities**
- Planning of staff for assigned projects / clients and ensuring the efficient delivery to the customer.
- Ensuring site staff are 95% utilised and achieving their minimum daily financial return.
- Remaining commercially focused.
- Create and maintain excellent relationships with all internal and external stakeholders, and communicate regularly on client expectations and protocols.
- Problem-solving - Take ownership of any issues, provide effective solutions and preventative measures to ensure they do not occur again, updating processes / protocols and communicating these effectively alongside your line manager.
- Use of a bespoke system to resource projects.
- Provide outstanding customer service to each client via excellent communication and regular updates. Discuss any potential risks and resolve them before they become an issue whilst also discussing the positives and how we continue to deliver to a high standard. Build strong relationships with all relevant key stakeholders.
- Complete daily business reports and review and report performance to the board of Directors.
- Cover for the out of hours emergency support

**Skill Set**
- Strong communication skills, especially the ability to build rapport with clients on the phone
- Must be proficient with MS Excel
- Great organisation skills
- you must be able to manage your own workload and multitask.
- A methodical worker with strong attention to detail.
- Sound geographical knowledge.
- **Planning experience desired.**

**Why work for us**
- Private healthcare
- Employee Assistance Programme
- Pension
- Maternity / parental leave
- 31 days holiday (inc bank holidays)
- Extra holidays after qualifying period + buy-back scheme
- Free onsite parking
- Loyalty bonus scheme
- Cycle to work scheme
- Professional training and development
- Sick pay
- Sports & Social Club (Crystal Maze, clay pigeon shooting, afternoon tea, theatre trips, triathlon)

**About Us**

Airborne Environmental Consultants Ltd (AEC) is a privately owned independent company in its 27th year. The main purpose of AEC is to assist our customers to make their workplaces safe. The company continues to grow, and our committed staff provide services across Asbestos, Legionella, Water Hygiene, Health & Safety, Fire Safety and Training.



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