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Resource Coordinator

8 months ago

Manchester, United Kingdom CTI Digital Full time

Based in the heart of Manchester, CTI is now one of the largest digital transformation agencies outside of London. Our journey is unique and we need dedicated and talented people to join us to help our continued growth and development. Not only will you have exposure to some exciting technologies but you’ll also get to know our various teams and departments.

Working with the Resource Manager, you will be responsible for supporting the day-to-day resource management across the business. Focusing on maximising utilisation, whilst considering wider impacts to ensure positive client and staff satisfaction. As a key member of the operations team, you will also support administrative duties to ensure operational processes are followed well and maintained.

Reports to**:Resource Manager

**Key reports, duties & responsibilities**:

- Day-to-day resource management across all departments in the business
- Facilitation of estimate requests
- Attend handover to production meetings and present current resource bookings
- Proactively work with project managers to confirm resource requirements accurately up to date
- Support administrative duties for the operations team

**Key Skills & Experience Required**:

- Good communication skills
- Highly organised
- Ability to multitask
- Previous experience in an agency environment is a bonus
- Previous administrative experience is a bonus

**Location**:Our head office is in Manchester city centre (Ancoats) - we adopt a hybrid working model (2 days in the office per week)

**Salary**:Dependent of experience**

**Why CTI Digital?**:
Having recently received a £25 million investment, CTI is now on an accelerated path with growth in several areas across the business and its other brands. We are committed to ensuring our employees have the best possible opportunities to learn and develop along the way, offering continued professional development days for all levels of the business with a dedicated budget. We pride ourselves on providing high-quality services to clients and recognise the hard work that our staff do that's why we also offer many other benefits including:

- 28 days annual leave, in addition to the bank holidays
- Six days per year for your continuing professional development (CPD)
- Personal training and development fund
- Workplace nursery scheme
- Health cash plan
- Cycle-to-work scheme
- Life assurance scheme
- Flexible working hours
- Employee Assistance Programme
- Annual subscription to Leafyard, a mental wellbeing platform
- Pension 4% matched
- Free breakfast on a Monday (if in the office)
- Company socials