Customer Service Agent

3 weeks ago


Borehamwood, United Kingdom Reed Business Support Full time

Are you a confident individual? Do you want to work in a fun and friendly team? If yes, read on...

My client is an international insurance company based in Borehamwood. As a Customer Service Agent you will be the first point of contact.

**The Job**
- Monday - Friday
- Answer all incoming calls
- Identify and respond to the needs of customers
- Following a script accurately and compliantly
- Capture & update information accurately
- Amend insurance policies to suit customer needs

**Skills**
- Excellent Customer Service
- Confident telephone manner
- Effective communication skills
- Basic level of Computer literacy

**Benefits**
- Salary 22k basic plus commission
- 24 days holiday per annum, rising to 30 days with service. (plus bank holidays)
- You even get your Birthday off
- Holiday buy and sell scheme
- 10% Non-contributory Pension Scheme + 2.5% matched by company
- 4 x annual salary death in service benefit
- Private medical cover

**Full training will be provided


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