HR Shared Services Administrator

2 weeks ago


Birmingham, United Kingdom Claire's Full time

**Based within our European HR Shared Service centre, we are looking to appoint a HR Administrator to provide efficient and effective support through the employee life-cycle of our colleagues.**

**This role can be offered on a hybrid basis working 2 days a week from out European HQ in Birmingham.**

**Main responsibilities will include**:

- Action starters, leavers & job and pay changes paperwork received, ensuring that the correct documentation has been collated and sent in accordance with company policy.
- Ensure that all relevant amendment paperwork has been received before performing any job and pay changes; chasing documents where required, also ensuring relevant sign off is obtained
- Maintain accurate personnel records - scanning all documents to HRIS
- Ensure contracts are issued accurately & received back (signed) into HR and attached to the employee file
- Respond to external requests for information including references
- Ensure Right To Work evidence is collected in line with legislation and company policy
- Proactively manage communications from field teams by managing inbox and telephone calls
- Ensure all items required for payroll are on HRIS in time for payroll cut off
- Issue Risk Assessment paperwork for field teams and track return
- To be first point of call for all HR related queries and escalate any ER queries to the HR Advisor in a timely manner
- Run standard and bespoke reports from HRIS as and when required
- Support the HR Advisor with absence management, probation periods, maternity, paternity, parental leave, dependent emergencies as and when required

- Previous experience in a HR Shared Service environment
- Accurate data entry skills
- Experience of working in a role where customer service is key
- Experience of working in a role with high call volumes

**Knowledge**:
- Legalities surrounding employment contracts and changes (desirable)
- Sound knowledge of Microsoft Excel Word

**Skills / Abilities**:
- Excellent communicator
- High level of accuracy



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