Emergency Department Patient Flow Tracker

3 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
**A highly motivated, reliable and enthusiastic individual is required to join our team in the Emergency Department at the Royal Oldham Hospital.**

The role of the Emergency Department Flow Tracker is to ensure accurate, timely data input and flow support is provided to the Emergency Department team to prevent unnecessary delays and improve patient experience.

**Main duties of the job**:
The Patient Flow Tracker will escalate potential delays in a timely manner working closely with doctors, nurses and support staff.

You will ideally have administration experience in a health or social care setting, excellent communication, organisation and IT skills. You must be able to use your initiative, be flexible in approach and work well in a busy team. Confidentiality and professionalism must be maintained at all times.

The role includes day and night shifts and flexibility will be required to cover for Holidays etc.

**Working for our organisation**:
Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualification**:
**Essential criteria**:

- NVQ2 in administration or equivalent
- ECDL or equivalent

**Knowledge and Experience**:
**Essential criteria**:

- Experience of working with the general public
- Knowledge and experience of Microsoft Office
- Experience of working well within a team

**Desirable criteria**:

- Experience of working with medical/nursing staff
- Medical terminology would be advantageous
- Experience of working in an Emergency Department
- Practical knowledge of PAS, Symphony systems
- Previous experience of working within a healthcare setting

**Skills**:
**Essential criteria**:

- Excellent written communication skills
- Able to prioritise workload
- Able to work under pressure

**Desirable criteria**:

- Understanding of discharge process and pathways.

**Employer certification / accreditation badges**:
**Applicant requirements**:

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