Hub Coordinator

3 weeks ago

Birmingham, United Kingdom Reach Full time

**Hub Coordinator**:
Birmingham

Up to £28600

Full Time

The hub coordinator will work Monday to Friday and will be based at our Birmingham hub. As the hub coordinator they will be the first face external people and staff will see when visiting. They will be expected to work individually providing reception like presence. There will, on occasion, be a requirement to work from some of our other Hub locations.

**So, who are we?**

We are Reach Plc, you might not have heard of us but we have probably met without you even realising it. We are home to the UK and Irelands most iconic digital platforms, magazines and newspapers. From the Mirror, Daily Express and OK, to our regional titles such as the Liverpool Echo, BirminghamLive and the Manchester Evening News (plus lots more), our brands and the stories we cover are as varied as our people. We help all kinds of people share experiences through our stories because we believe this is what makes us human.

Oh, and we should probably also mention that with a monthly readership of 47 million people, Reach is the largest commercial publisher in the UK. At Reach, not only will you feel better understood, you will also feel you understand other people better too.
- Oversee the hub booking system
- Respond to booking system support requests
- Liaise with internal departments on hub visits
- Liaise with internal comms around hub messaging
- Management of all hub digital notice boards
- Management of all hub TV communication channels
- Management of the Hub Handbook located on the company intranet
- Reporting & Analytics
- Supporting the Senior Hub Coordinator in hub experience tasks
- Working closely with the regional facilities manager
- Proactive hub experience checks
- Adhoc physical visits to our Bristol & Cardiff Hubs
- Virtual cover for the wider Hub Coordinator team based at various other hubs
- Excellent time management
- Proactive independent, highly motivated self-starter with an eye for detail
- Strong administration skills with experience working within a fast-paced environment
- Efficient in Google docs
- The ability to work accurately and methodically, with attention to detail
- Ability to learn systems quickly, with strong communication skills, both written and verbal
- Experience of working with sensitive and confidential data
- Excellent interpersonal and customer-facing skill
- The flexibility and willingness to learn
- Flexible, 'can-do' attitude with a willingness to adapt and willingness to learn and develop own skillset
- Adhoc physical visits to our Bristol & Cardiff Hubs

**What can we offer you?**

We are offering a competitive salary and benefits including;
- ** Help saving for your retirement** - join our pension scheme and well match contributions up to 6%
- ** 25 days holiday per year when you join.** After three, five and ten years service with Reach, youll accrue one additional day of annual leave. We also have a **Holiday Purchase Scheme**:

- ** Giving back day** - an additional days leave each year to support a cause close to your heart
- ** Enhanced family leave** - including maternity, paternity and adoption - and youll be eligible after just six months employment
- ** Private Healthcare Cash Plan** - free health cash plan so you can claim back cash for a range of medical expenses
- ** As one of the UKs top 50 Inclusive Employers** everyones invited to join our events, programmes and networks to celebrate diversity and build an environment where all our people can thrive
- ** Wellbeing support** - including a 24/7 employee assistance programme (EAP) for you and your nearest and dearest
- ** Awesome career opportunities** - youll have support from your line manager and a range of learning & development programmes
- We are also a member of the **30% Club**, a global campaign aimed at increasing gender diversity at board and senior management levels

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