Senior User Researcher Consultant

2 weeks ago


London, United Kingdom Netcompany Full time

Company Description

We are a rapidly growing technology business, recognised for disrupting the marketplace and transforming the IT sector. We deliver IT Transformation and delivery services to some of the most well-known organisations in the UK, with 18 clients belonging to the FTSE 100.

Netcompany entered the UK market in 2017, and today we are one of Northern Europe’s most successful IT Companies, with offices in Denmark, Norway, Poland, Netherlands and Vietnam. Despite our size, we have an entrepreneurial outlook, always looking for people who share our belief of doing things differently. We are highly agile and flexible as a business, and pride ourselves on our flat structure.

**Job Description**:
An experienced practitioner who is able to plan and lead user research activities. At this level, you will be expected to:

- Build user-centred practices in new teams
- Align user research activities with wider plans to inform a service proposition
- Carry out user research and supervise and develop other user researchers to assure and improve research practice
- Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.
- Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods.
- Presenting research findings. You understand the importance of research to effective delivery and can draw out key findings and implications, summarising and tailoring for different audiences
- Society and technology. You understand the social and technological context of projects.
- Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action.
- Technical understanding. You know about the technologies used to build and operate digital services.
- User-centred and agile practices. You understand and have experience of a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their agile workflow.

**Qualifications**:

- 4 years plus User Research experience
- Full right to work in the UK
- Eligible for Security Clearance
- Work to a Hybrid working model

Additional Information

Netcompany has existed in the UK since the acquisition of the very successful IT company, Hunter Macdonald in October 2017. Netcompany is one of Northern Europe’s most successful IT Companies, with offices in Denmark, Norway and Poland, Holland, UK and Vietnam.

We are an entrepreneurial company and we’re looking for people who are excited by the challenge of doing things differently. Our culture builds on low bureaucracy with a strong focus on high agility and flexibility.

LI-RS1


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