Senior User Researcher

Found in: Talent UK C2 - 1 week ago

London, United Kingdom Hitachi Solutions Full time

Job Description

Role

We are growing our User-Centred Design consulting team and are looking for a Senior User Researcher to join us on our exciting journey and be part of the Hitachi Solutions family. You’ll have an opportunity to shape Hitachi’s user research community and support us in delivering digital products and services for our clients in both public and private sectors.

Key responsibilities

Supporting the growth and development of the User Centred Design function

Leading the planning, design and execution of user research for complex projects and/or programmes of work

Conducting a range of research methods to understand user needs and behaviours, including contextual interviews, usability testing and surveys

Supporting delivery teams to deliver accessible and inclusive digital products and services by doing research with diverse users, including participants with access needs and low digital skills

Leading the collaborative analysis of research data – turning user research findings into actionable insights that influence the design and development of products and services

Presenting and communicating insights to stakeholders that influence how decisions are made

Identifying, mitigating, and escalating risks to conducting research

Mentoring and upskilling user researchers and wider team members, with emphasis on how to apply research methods

Sharing research insights and examples of best practice with user researchers across Hitachi

Qualifications

As an experienced Senior User Researcher, you have…

Understanding and applying research methods appropriate for the product lifecycle or phase Applying design thinking frameworks such as Double Diamond or government agile delivery phases Conducting research with diverse users to help teams deliver accessible and inclusive products and services Establishing and applying ethical research standards and practices to ensure research is conducted safely for all people involved Communicating research insights to drive changes in service and product design, and informs policy and organisational strategy Communicating, collaborating and constructively challenging ways of thinking with teams and stakeholders Establishing an effective user-centred design culture in a team or organisation Demonstrating the value of user-centred design to stakeholders and convincing them about the benefits of taking an evidence-based approach Working in multidisciplinary agile teams and advocating for best practices in challenging and fast-paced environments Conducting research on a wide variety of products and services across organisations and industries

Diversity and Inclusion at Hitachi Solutions

Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees’ and customer’s individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi’s mission and values here: 

Additional Information

In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future.

  • Senior User Researcher

    7 days ago

    London, United Kingdom Public Sector Resourcing Full time

    **Senior User Researcher Inside IR35** **Contract Term: 6 Months*** **Contracting Authority: HM Land Registry** **P/T 2- 3 days a week** **Location: Hybrid Working** **As a Senior User Researcher your main responsibilities would be to**: - Plan, design and carry out research activities with users that help teams get a deep understanding of the people...

  • Senior User Researcher

    1 week ago

    London, United Kingdom Public Sector Resourcing Full time

    **Senior User Researcher - Inside IR35** **Contract Term: 10 Months** **Contracting Authority: DWP** **Location: Hybrid/London** **Senior User Researcher** We are looking for an outstanding Senior User Researcher, who can make a positive impact, and who wants to contribute to the most demanding and exciting new digital service for the UK Government....

  • Senior User Researcher

    7 days ago

    London, United Kingdom OFGEM Full time

    **Details**: **Reference number**: - 348028**Salary**: - £45,614 - £62,699- London £48,331-£62,699 National £45,614-£58,519. Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7- Level...

  • Senior User Researcher

    17 hours ago

    London, United Kingdom Public Sector Resourcing Full time

    **Senior User Researcher** **Contract Term: 10 Months** **Contracting Authority: NHS England** **Location: London or Leeds (Occasional travel)** **As a **Senior User Researcher **your main responsibilities would be**: - works with their team to define the best approach for user research drawing on skills, knowledge, and experience in user-centred design...

  • Senior User Researcher

    16 hours ago

    London, United Kingdom Ciklum Full time

    **Ciklum **is looking for a **Senior User Researcher** to join our team full-time in the UK. We are a leading global product engineering and digital services company that unites 4000+ seasoned professionals globally on various projects in healthcare, fintech, travel, sportswear, entertainment, and security. Ciklum delivers high-impact technology solutions...

  • Senior User Researcher

    1 day ago

    London, United Kingdom Hitachi Solutions Ltd Full time

    **Company Description** Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. Our...

  • User Researcher

    2 days ago

    London, United Kingdom Opus Recruitment Solutions Full time

    **User Researcher | Outside IR35 | Fully Remote | Private Sector** The User Researcher will be focused on supporting the product team throughout all phases of the project with an aim to help define clear future directions based on the evidence produced whilst also reporting these findings back to senior stakeholders in the business. You will be doing this...

  • Senior User Researcher

    2 weeks ago

    London, United Kingdom Hitachi Solutions Asia Pacific Pte. Ltd. Full time

    Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. Our capabilities include...

  • User Researcher

    1 day ago

    London, United Kingdom Hays Specialist Recruitment Limited Full time

    User Researcher 12 Month Hybrid Contract in London | £600 + per day Inside IR35 | To Start ASAP | Government **Your new company** A large, central government organisation is looking for an experience User Researcher to join their Digital, Data and Technology team, to help develop a deep understanding of the people - citizens, businesses or government - who...

  • Senior User Researcher

    2 weeks ago

    London, United Kingdom Hitachi Vantara Corporation Full time

    Company Description Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. Our...

  • User Researcher

    2 weeks ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher - Inside **IR35** **Contract Term: 12 Months*** **Contracting Authority: Department for Work and Pensions** **Location: London/Hybrid (2-3 days per week in office)** The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it...

  • User Researcher

    2 days ago

    London, United Kingdom SR2 Full time

    This is an opportunity for senior User Researchers who are interested in working with a highly regarded consultancy that work extensively with departments such as the MoJ, Youth Justice Board, and the Department for Education. From day one you will get stuck into a fantastic 2 year project which has a huge impact - providing UCD & UR services for the...

  • Senior User Experience Researcher

    7 days ago

    London, United Kingdom Chambers & Partners Full time

    **Vacancy No** - VN274 **Location** **Employment Type** - Perm **Basis** **Fixed Term Duration** **Overview** - We are looking for a Senior User Experience Researcher with a desire to help us improve the experience of Chambers customers, and build and scale our user research practice. Reporting into Simon Jaffery-Reed, our CPO, you will be our only User...

  • Senior User Researcher

    5 days ago

    London, United Kingdom PlayStation Global Full time

    **Why PlayStation?** PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation...

  • Senior User Researcher

    1 day ago

    London, United Kingdom PlayStation Global Full time

    **Why PlayStation?** PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation...

  • Senior User Researcher

    2 days ago

    London, United Kingdom Methods Business and Digital Technology Full time

    £50,000pa - £60,000pa Methods Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus...

  • User Researcher

    5 days ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher Inside IR35** **Contract Term: 3 months** **Contracting Authority: Cabinet Office** **Location: Hybrid - London - 1-2 days per week in office** **As a**User Researcher**, your main responsibilities would be**: - Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of...

  • Senior User Researcher Contracts

    2 weeks ago

    London, United Kingdom FPSG Connect Full time

    FPSG are pleased to offer a number of contract opportunities for User Researchers at all levels for roles working on UK Based projects, with SC Clearance. It is helpful if you already have SC Clearance, however, if you do not currently hold this, it can be obtained through the process if you meet the SC Clearable criteria. If unsure, please get in touch...

  • User Researcher

    1 day ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher - **Inside IR35** **Contract Term**:12 months **Contracting Authority**:UKSV - UK Security Vetting *** **Location**:Hybrid - 2 days per week in either Glasgow, York, Bristol, Manchester or London. As a User Researcher you will contribute to the planning, design and implementation of research activities with users to gain an...

  • User Researcher

    2 days ago

    London, United Kingdom Gamcare Full time

    **Job Introduction**: This is a great time to consider your next move at GamCare as we’re recruiting a User Researcher - this is an excellent opportunity to use your expertise in participatory user research to play a key role in the Data and Insights and Digital teams. This role will help us to embed user needs at the heart of decision making and service...