Savings Customer Service Administrator

3 months ago


Manchester, United Kingdom Manchester Building Society Full time

**About the role**:
We have an exciting opportunity to join our team in Manchester as a Savings Customer Service Administrator on a 12month fixed term basis for our Manchester Building Society brand.

The Savings Customer Service Team is at the heart of our savings business and will play a pivotal part in providing exceptional levels of service to members.

Alongside the Savings and Customer Services Manager you will support in collating data and statistics for reports, provide support for other departmental projects.

**About you**:
Having the confidence to challenge processes and procedures and commitment to continuous improvement you will possess the ability to work with other departments to ensure the successful completion of a task or project.

You will be experienced in a similar role or are able to evidence transferable skills from past experience in a high volume customer based role. Experience in financial services is advantageous.

With excellent attention to detail and effective time management you will have the ability to multi task and prioritise to support your team deliverables.

**About Us**:
Earlier this year, Newcastle Building Society and Manchester Building Society merged, with Manchester colleagues joining the Newcastle Building Society Group. This is an opportunity to join us at the start of an exciting journey and become a part of a growing, dynamic team.

We know our colleagues play a key part in our success and as an IIP Platinum rated employer we’re proud to offer competitive salaries based on above-market pay scales and a fantastic reward packaging including:

- A minimum of 25 days holiday per annum which rises with length of service up to 30 days per annum + bank holidays
- Corporate pension scheme
- Life assurance
- Corporate bonus scheme
- Staff offers and access to staff association offering discounts for local trips, events & services
- Employee Assistance Program
- Holiday purchase scheme (up to 5 days)
- Performance Related Pay
- Volunteering Days

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £24,968.00-£31,778.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Paid volunteer time
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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