Case Management System Support Lead

6 months ago


Trowbridge, United Kingdom Wiltshire Council Full time

**Salary**:£34,834 - £36,648 pro rata

**Hours per week**:30 hours

**_Performance and Information - Shaping Stronger Communities for Better Outcomes _**

Ready to make a significant impact in our mission to enhance community outcomes? Join our Children's Services Performance Management and Information Service as a passionate Case Management System Support Lead.

In this role, you will design, develop, implement and support the case recording systems, including single view and portals, used in children’s services. You will be responsible for day to day troubleshooting of system problems, liaising with the ICT Applications Team, system supplier and in house business teams as necessary alongside testing and shaping upgrades to fit our local systems and needs. The role will also include researching and investigating all new developments suggested by Wiltshire or provided by the supplier to understand the benefits, implications and fit to the local system.

**Why us?**

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.***

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our **statement of commitment to equality and inclusion.**

**Disability Confident Employer**

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