Administrator - Occupational Health

3 months ago

Stockport, United Kingdom Stockport NHS Foundation Trust Full time

To provide administrative support to the Occupational Health Department. The post holder will undertake a range of administrative duties including electronic record keeping, filing, scanning, data collection and photocopying. The post holder will also be trained to work on the Reception Desk which will involve meeting and talking with patients as well as booking/re-booking/moving appointments. The post holder will also be responsible for processing activity from the Spoke sites and deal with various queries arising from the external contract work.

Main

**Responsibilities**:

- Scanning of clinical correspondence in patient case notes.
- Process requests for Vaccination Details ensuring payment has been made.
- Locating & tracking physical files where these are retrieved for scanning/termination
- Generating Appointment Reminder data file
- Printing of labels for OH Nurses.
- To run errands as appropriate.
- Photocopying, faxing, laminating and binding of all necessary documentation and keeping departmental Supplies up to date.
- Opening and sorting of mail.
- Occupational Health Reception
- Answering Reception phone calls & voice mail retrieval.
- Process Referrals/Health Questionnaires
- Generate Management Reports
- Updating electronic diary with clinical availability
- Managing diary changes
- Monitoring usage and preparing off site clinics
- Preparing Daily Clinic Sheets
- System Data Integrity checks
- General administration duties within the Department as required.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union
- for local financial advice

Main

**Responsibilities**:

- Scanning of clinical correspondence in patient case notes.
- Process requests for Vaccination Details ensuring payment has been made.
- Locating & tracking physical files where these are retrieved for scanning/termination
- Generating Appointment Reminder data file
- Printing of labels for OH Nurses.
- To run errands as appropriate.
- Photocopying, faxing, laminating and binding of all necessary documentation and keeping departmental Supplies up to date.
- Opening and sorting of mail.
- Occupational Health Reception
- Answering Reception phone calls & voice mail retrieval.
- Process Referrals/Health Questionnaires
- Generate Management Reports
- Updating electronic diary with clinical availability
- Managing diary changes
- Monitoring usage and preparing off site clinics
- Preparing Daily Clinic Sheets
- System Data Integrity checks
- General administration duties within the Department as required.

Communications
- To communicate with all Occupational health staff, all other hospital staff, External Companies, Other NHS Professionals, Patients and other users of the Occupational Health service.
- Deal with telephone calls and take action appropriately.

Responsibility for Patient Care
- To be responsible for ensuring that patient notes are scanned on to the correct patient record
- To pay attention to detail with patient administration and secretarial duties.
- Have a professional attitude when dealing with patients either face to face or on the telephone.
- Having a high regard for data quality, confidentiality and Data Protection.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

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