Contact Centre Advisor
2 weeks ago
**About the Company**
IronmongeryDirect is the UK’s largest online supplier of ironmongery, and ElectricalDirect specialises in supplying electrical products to the trade.
We have recently been named as one of 250 UK's best workplaces for 'Well-being' and we are looking to recruit a highly motivated Contact Centre Advisor.
**About the Role**
We are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on encouragingand sharing best practices to enable each other to do the best job possible. Whilst we’re professional and committed, it is also a fun, friendly and sociable environment to be in.
**About the Accountabilities**
- Demonstrate exceptional skills when dealing with customers
- Consistently deliver high standards of customer service to existing and potential customers
- Establish and build effective working relationships with our client’s carrier partners
- Handle customer issues relating to deliveries and effectively resolving them
- Demonstrate excellent awareness and responsiveness to sales opportunities
- Generate sales through service, technical knowledge and selling skills
- Upsell ancillary products to customers where it is beneficial to do so
- Work proactively as an integral member of the Team to ensure individual and collective delivery of all-round high standards of performance
- Actively take personal responsibility to manage enquiries and take ownership of problem resolution including complaint handling
- Be responsive to demands and anticipate the needs of customer
- Deliver excellence in customer handling & processing Brand Ambassadors for our client and their Clients’ in every interaction
**About You**
- Good standard of MS products including Excel & Word
- Communication skills
- Customer focus
- Problem-solving
- Adaptable behaviour
- Planning and organising
- Attention to detail
-
Contact Centre Advisor
3 days ago
Basildon, Essex, United Kingdom Ironmongery Direct Full timeAbout the Company IronmongeryDirect is the UK's largest online supplier of ironmongery. About the Role We are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on...
-
Contact Centre Advisor
Found in: Talent UK C2 - 2 weeks ago
Basildon, United Kingdom Manutan Group Full timeMission About the Role We are seeking a Contact Centre Advisor to work within the Contact Centre. The team is dynamic, energetic and hardworking, which is vital within the fast-paced environment we work in. Through the supportive nature of the team we pride ourselves on encouraging and sharing best practices to enable each other to do the best job...
-
Senior Employment Advisor
9 hours ago
Basildon, United Kingdom Vita Health Group Full timeThis is a key role in the service and combines a caseload with the management, motivation and development of a team of Employment Advisors focused on providing support and advice to our service users to help them gain, return to or retain employment. You will work closely with mental health clinicians and develop good working partnerships with a variety of...
-
Customer Service Advisor
Found in: Talent UK C2 - 24 hours ago
Basildon, United Kingdom Sanctuary Housing Full timeThe role of Customer Service Advisor will include: Delivering high quality and consistent service in relation to debt recovery and debt prevention Advising account balances and collecting payments in full Negotiating and creating affordable repayment arrangements Developing, building and maintaining relationships with customers Identifying any...
-
Receptionist / Care Navigator
Found in: Talent UK C2 - 3 weeks ago
Basildon, United Kingdom Noakbridge Medical Centre Full timeAbout the Role Noakbridge Medical Centre has an opportunity for a receptionist to join our team on apart-time basis for 22 hours per week, Monday to Friday, working shifts between 7:45am and 6:30pm. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help...
-
Business Protection Assurance Advisor
Found in: beBee S GB - 2 weeks ago
Basildon, United Kingdom One to One Personnel Full timeBusiness Protection Assurance AdvisorSelf-Employed with a great commission structureRemote working - Offices located in Southend-on-Sea but candidates will need to attend the office for team meetings and training.Our client based in Southend is looking to expand their friendly team of insurance professionals who are committed to supporting the UK SME market...
-
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a fantastic opportunity to join our Outpatients department as an admin assistant / receptionist / call centre handler, to assist patients with booking in for their outpatient appointments, ensuring their new and follow up appointments are booked and the activity has been accounted for. The Outpatient's Department is a very busy environment, where...
-
Adoption Advisor
3 days ago
Basildon, United Kingdom Dogs Trust Full timeSalary £23,814 per year + benefits Location RC Basildon, Basildon Job Type Permanent Hours per Week 37.5 Closing Date Wednesday 21 February 2024 **We are seeking a passionate individual with a commitment to animal welfare to join our team working in our busy Rehoming Centre.** We love dogs. That’s why we do whatever we can to make sure every...
-
Regional Parts Advisor
9 hours ago
Basildon, United Kingdom Allen Motor Group Full timeAllen Motor Group are currently looking to employ a Regional Parts Advisor to support our dealerships in Basildon, Rayleigh, Southend, Romford, Upminster and Brentwood. You will need to operate well within a team as well as on your own as you will be working closely with our sales and service team. The is offered on a full-time permanent basis and will...
-
Trainee Technical Customer Service Advisor
Found in: Whatjobs ES C2 - 7 days ago
Basildon, United Kingdom SC4 Recruitment Full timeTrainee Technical Customer Service AdvisorBasildon - Office based Monday - Friday 8-5 or 9-6 (on a rota basis)£25,000This is a fantastic opportunity for an enthusiastic, motivated individual with strong written and verbal communication skills who wants and is willing to learn new skills and is technically minded. * Full training is given.Outline of the role...
-
Receptionist
Found in: Talent UK C2 - 4 days ago
Basildon, United Kingdom Kingswood Medical Centre Full timeAbout the Role Kingswood Medical Centre has an opportunity for a motivated and enthusiastic receptionist to join our busy but well established team on afull-time ( hours per week) or part-time basis (20 hours per week). There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the...
-
Recruitment and Iag Advisor
2 weeks ago
Basildon, United Kingdom DT Resourcing Ltd Full timeThis is an exciting time to join my client. My client was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. My client is an organisation that believes in creating opportunities for all. It is an organisation that is ethical,...
-
Senior Outbound Advisor
3 days ago
Basildon, United Kingdom OPR Associates Limited Full timeWe currently have a fantastic opportunity for an experienced customer service professional to join a large financial services organisation based in Basildon. To work in collaboration with the Team Leaders and Team Managers to improve the quality within theContact Centre, reducing the number of errors and enhancing the customer experience. **Role...
-
Customer Service Manager
Found in: Whatjobs ES C2 - 6 days ago
Basildon, United Kingdom SS&C Technologies Full timeSS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many...
-
Customer Service Manager
Found in: Talent UK 2A C2 - 6 days ago
Basildon, United Kingdom SS&C Technologies Full timeSS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many...
-
Customer Service Manager
Found in: Appcast UK C C2 - 6 days ago
Basildon, United Kingdom SS&C Technologies Full timeSS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many...
-
Customer Service Manager
Found in: Appcast UK C2 - 6 days ago
Basildon, United Kingdom SS&C Technologies Full timeSS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many...
-
Customer Service Manager
Found in: Appcast Linkedin GBL C2 - 6 days ago
Basildon, United Kingdom SS&C Technologies Full timeSS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many...
-
Call Centre Advisor- Immediate start
3 days ago
Basildon, Essex, United Kingdom Ironmongery Direct Full timeAbout the Company IronmongeryDirect is the UK's largest online supplier of ironmongery.
-
Vehicle Damage Assessor
Found in: beBee S GB - 2 weeks ago
Basildon, United Kingdom ARC Recruits Full timeVehicle Damage Assessor VDA We are looking for a fully skilled Vehicle Damage Assessor with a good work ethic and a strong understanding of vehicle repairs within the Bodyshop to join a well-established accident repair centre. Responsibilities of a Vehicle Damage Assessor VDA -Work efficiently in a fast-paced accident repair centre -Estimating repairs using...