Customer Service Advisor
2 weeks ago
Skills and experiences:
Excellent communication and listening skills including telephone and written Experience in a Contact Centre environment or similar environment but not essential The ability to show resilience, adaptability and negotiate for positive outcomes Excellent interpersonal and customer care skills SAP system experience Housing Management experience Basic experience using Microsoft packages including Word, Excel and OutlookWhy work for us?
Sanctuary Housing is one of the UK’s leading social landlords, providing around 120,000 homes across England and Scotland. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package offering:
23 days annual leave (rising to a maximum of 28 days) plus public holidays (pro rata) A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme £25,423 per annum (pro rata)-
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