Outpatient Admin Assistant/receptionist/call Centre

2 weeks ago


Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

We have a fantastic opportunity to join our Outpatients department as an admin assistant / receptionist / call centre handler, to assist patients with booking in for their outpatient appointments, ensuring their new and follow up appointments are booked and the activity has been accounted for.

The Outpatient's Department is a very busy environment, where dealing with patient queries will be a regular daily occurrence as well as ensuring patients are checked in for their appointments checking their demographics are all correct.

You will be representing the Trust as first point of contact for patients/visitors displaying the values that the Trust encourages all staff to undertake of being Excellent, Compassionate and Respectful at all times.

**The hours for the role are 09:00 - 15:45 Monday - Friday. This is an office based role and does not have any requirement for home / remote working.


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