Part-time Receptionist
2 months ago
**About the Role**: Felmores Medical Centre are looking for an experienced receptionist with SystmOne experience to join our team.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
- Previous medical or healthcare receptionist experience is desirable;
- Excellent communication skills, with a clear and polite telephone manner;
- Able to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confident to work as part of a team and be able to think on your feet, independently;
- Strong IT and administration skills.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
**About Us**:
We are based over 2 sites in Basildon, with on-site parking. We care for 7,000 patients and we use SystmOne.
Benefits include NHS pension.
**Disclosure and Barring Service Check
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