Customer Experience Ea

**Customer Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. At our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...

**Customer Experience Representative** We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company! If you have at least one year’s customer service experience, excellent keyboard skills and the ability to work in a fast-paced environmentthis could be the role for you! **We have roles...

**Overview.** We are looking to grow our highly successful business based from our head office in Sunderland and are recruiting for a Customer Service Advisor in the b2b Energy sector. This role is a critical part of the business, as you are responsible for managing both the administrators and customer experience team This role requires a person who is...

About the RoleThe purpose of this position is to provide an exceptional experience to our brokers and solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients' mortgage needs while contributing to the Life Moments commercial ambitions.To be successful in this role, it's essential that you have some of the...

About the RoleThe purpose of this position is to provide an exceptional experience to our brokers and solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients' mortgage needs while contributing to the Life Moments commercial ambitions.To be successful in this role, it's essential that you have some of the...

Job Details: **Job Title**:Customer Experience Leader** **Location: Sunderland** Kura are looking for an experienced **Customer Experience Leader** to join our team in Sunderland! As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and...

About the RoleWe are seeking a highly skilled Digital Experience Manager to join our team at Harnham. As a key member of our organization, you will be responsible for leading our high-end furniture retailer's digital strategy.Key ResponsibilitiesSet the Roadmap: Develop and implement a comprehensive digital roadmap to drive business growth and improve...

**Client Services Executive**: - **Sunderland (Site Based)** Are you a dynamic and customer-focused individual looking for a new challenge? We are currently seeking a Customer Service Executive to join Paragon a leading company who specialises in BPO (Business Processing Outsourcing) delivering digital transformation services, helping clients transition...

**Head of International Customer Experience & Community** **Salary - £60,000 - £65,000 (Dependent on experience)** We are looking for a Head of International Customer Experience & Community who can lead the charge in developing our player experience strategy, working with other areas of the business to align it with our wider CX operations strategy....

**Job Title: Personalisation Officer** **Location: Sunderland** **Salary: £21,263.70** We are recruiting for a Personalisation Officer to join our Personalisation department based in Sunderland Working as part of a team to ensure the timely enclosing of customer documents to client specifications in accordance with production schedules to meet or exceed...

**Continuous Improvement Lead**: - **Salary: £45,000**: - **Location: Sunderland (Site based)** My client is a dynamic and forward-thinking organisation committed to revolutionising the way our clients do business. We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital...

**Title: Quality Lead**: - **Salary: £22,731**: - **Location: Sunderland (travel to various sites will be required)** We are recruiting for a Quality Lead to join the Digital Mail department at one of Eurpopes largest communication companies. Working as a virtual team member to the Quality Lead you will ensure that the level of daily quality tasks are...

**Title: Quality Advisor** **Salary: £22,731** **Location: Sunderland (travel to various sites will be required)** We are recruiting for a Quality Advisor to join the Digital Mail department at one of Europe's largest communication companies. Working as a team member to the Quality Lead you will ensure that the level of daily quality tasks are completed...

Here at BPO Paragon, we are recruiting for a Postal Administrator to work within the administration and dispatch team. This role will be responsible to undertake postal administration and liaise with internal departments and postal companies to provide postal support for completed mailings. Key duties: - Forecasting collections and consumables for...

As part of our continued focus on our leadership offering across the site, we have exciting opportunities for Digital Mailroom Operational Leads to join the Leadership Team in Digital Mailroom Operations. **Principal accountabilities**: - Manages 4 - 6 Team Managers against their own KPI’s and that of their team - Motivates, guides, and mentors Team...

**Head of UK Customer Experience & Community** **Salary - £62,000 - £70,000 (Dependent on experience)** We are looking for a Head of Customer Experience & Community who can lead the charge in developing our player experience strategy, working with other areas of the business to align it with our wider CX operations strategy. You'll be responsible for...

**Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. Within our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based processes to...

**Client Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. Within our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...

Customer Experience Advisor | S1 | Everyday Banking | Sunderland Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** We are currently recruiting Customer Service colleagues with a starting package of **£23,184, **this is made up of a base salary of **£21,200 **along with an additional **£500 **flexible benefit and up to a...

Customer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions Country: United Kingdom **Join our community** We are currently recruiting for full-time Customer Service colleagues (35 hours per week) with a starting package of **£24,468 **this is made up of a base salary of **£22,400 **along with an additional **£500 **flexible...