Band 3 Secretary/administrative Assistant

2 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We have an exciting development opportunity or a Band 3 Secretary role within the Occupational Health team. We are looking to recruit a flexible individual to be part of the Occupational Health administrative team. If you are enthusiastic and motivated this could be the opportunity for you.

This will be a full time position predominantly based at Queen Elizabeth Hospital but there is an expectation of you being able to work on any Trust site.

**Main duties, tasks & skills required**:

- Transcribing of reports from Dragon, which can, at times, contain distressing information
- Provide excellent telephone skills, accurately record telephone messages and other enquiries

and refer as appropriate
- Provide effective communication and problem solving both face to face and via telephone
- Data input, accurately inputting data using a variety of Trust IT systems in a timely way

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4

**Experience**:
**Essential**:

- Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment
- Experience with Data inputting

**Desirable**:

- Experience working in an Occupational Health Service
- Telephone and reception experience
- Secretarial experience

**Additional Criteria**:
**Essential**:

- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Other Factors
- Ability to travel to multiple sites
- The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to work under pressure and deal with stressful situations

**Disclosure and Barring Service Check**:

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