Office Administrator
7 months ago
**Office Admin - HEAD OFFICE**
Looking to build a career in a fast-paced, customer-focused company?
You've come to the right place
We are one of the largest solar companies in the UK, recently been acquired by EDF Energy. Our focus is on installing solar panels and battery storage, and we pride ourselves on providing exceptional customer service. From a no-pressure sales approach to an in-house technical support team, we offer the best advice to all our customers, old and new.
At Contact Solar, we take the time to listen to our customers and ensure they understand their solar panel system. Our team's goal is to provide the best returns on investment for our clients.
We deliver cost-effective, money-saving solar solutions to residents and businesses across the UK. Our expertise and direct approach have earned us a fantastic reputation within the industry, with a 4.9/5 rating on both Trust Pilot and Google reviews.
We're looking for a highly driven, experienced, and organized administrative assistant with a proven track record of data input and CRM use. By joining our expanding team, you'll be contributing to our mission of making the world a greener place. If you're ready to work with a company that values its employees and customers, then Contact Solar is the right place for you
**The role of our Office Admin**
(These roles will vary depending on which department you are placed in)
- Producing our quotes for customers.
- Organising site surveys and scheduling sub-contractors diaries.
- Organising installation of two-pole isolatoers with national SIP companies.
- Assisting with handover documents & customer certification.
- Administrative support to office.
- Data entry and validation on our CRM.
- Supporting with straightforward reporting and data input.
- General office management.
- Outbound confirmation calls of solar orders.
- Strong organisation skills
- Strong communication skills
- Great attention to detail
- Work at speed
- Data management and input
- Work Independently and Self Motivated
- Ability to work well under pressure
- Upbeat and positive attitude
- Must have experience of using CRM’s
- Must have experience working in Microsoft Excel.
**Benefits of working at Contact Solar**
As well as working within a relaxed and fun environment, you will also benefit from the following:
- Competitive hourly pay
- Monday to Friday (early 4pm finish Friday)
- No evenings or weekends
- 30 Days annual leave entitlement (including Bank Holidays)
- Annual nights out & company events
- Company pension scheme
- Exclusive discounted energy tarrif via EDF
- £500 customer referral programme
- Quick progression through the company in other departments
Please note that this is a full-time position with regular office hours. We offer competitive pay and benefits packages.
Pay: Up to £12.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Transport links
Schedule:
- Day shift
- Monday to Friday
- No weekends
- Overtime
Supplemental pay types:
- Yearly bonus
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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